Elizabeth Scott
Summary
Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
3
3
years of professional experience
Work History
Server and House Keeping
Dunlop's Fly In Fishing Lodge
05.2023 - 08.2023
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
Server and Bartender
Smitty's Restaurant & Lounge
07.2021 - 03.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Served high customer volumes during special events, nights, and weekends.
Gas Station Cashier
Petro-Canada
07.2020 - 08.2021
- Confirmed stock levels and expiration dates of merchandise.
- Carefully examined identification cards to sell tobacco products to patrons of legal age.
- Processed various forms of payment for gas, merchandise and lottery tickets.
- Provided exemplary customer service by addressing patron complaints and providing accurate information.
Education
Bachelor of Science - Biological Sciences
University of Manitoba
Winnipeg, MB06.2025
High School Diploma -
College Lorette Collegiate
Lorette, MB06.2021
Skills
- Guest Relations Management
- Food Sales and Promotion
- Responsible Alcohol Service
- Till Counting
- Credit and Cash Transactions
- Food Preparation and Safety
Languages
French
Native or Bilingual
Timeline
Server and House Keeping
Dunlop's Fly In Fishing Lodge
05.2023 - 08.2023
Server and Bartender
Smitty's Restaurant & Lounge
07.2021 - 03.2023
Gas Station Cashier
Petro-Canada
07.2020 - 08.2021
Bachelor of Science - Biological Sciences
University of Manitoba
High School Diploma -
College Lorette Collegiate
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