Elizabeth Lepe
Baldwin Park
Summary
Bilingual hardworking medical assistant with experience supporting children and young adults with special needs, seeking a full-time entry-level position at a medical clinic where I can use my personal, clinical, and administrative skills to help others.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Medical Assistant Extern (Front & Back Office)
Baldwin Park Medical Group
Baldwin Park
05.2026 - Current
- Performed both front and back office duties, including greeting an average of 30+ patients daily, managing check-in /check out, collecting co-pays and assisting with clinical tasks.
- Scheduled appointments and coordinated follow-up care for patients.
- Maintained accurate patient records using electronic health record systems.
- Managed patient intake by collecting medical histories and vital signs.
- Performed basic lab tests such as urinalysis and blood glucose levels under the supervision of a physician.
- Prepared examination rooms and ensured cleanliness and organization.
- Demonstrated empathy and understanding when dealing with difficult situations involving patients.
- Explained treatment plans to patients, ensuring clear understanding before administering medications or procedures.
- Assisted physicians by preparing patients for procedures, including EKGs, phlebotomy, glucose testing, and pulmonary function tests, enhancing patient readiness.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Managed incoming medical documentation from outside providers by scanning and attaching records to the appropriate charts.
Customer Service Representative/Dispatcher
Night Star Towing
Fullerton
10.2020 - 10.2024
- Assisted customers with towing service inquiries, providing clear guidance on procedures.
- Coordinated with drivers to schedule timely vehicle pickups and drop-offs.
- Utilized dispatch software to track vehicles and manage service assignments efficiently.
- Maintained professionalism in high-pressure situations, successfully diffusing tensions and enhancing customer experience.
- Resolved escalated calls, achieving mutual satisfaction for both customers and the company.
- Managed accounts receivable, including invoicing, payment posting and account reconciliation.
Education
Administrative And Clinical Medical Assistant
Baldwin Park Adult And Community Education
Baldwin Park, CA 08.2025 - 06.2026
North Park High School
Baldwin Park, CASome College (No Degree) - Psychology
Rio Hondo College
Whittier, CASkills
Administrative :
- Telephone skills
- Bookkeeping skills
- Computer skills
- Appointment scheduling
- HIPAA compliance
- EHR documentation
- Claim processing
- Bilingual
Clinical:
- Administer injections
- Take Vital Signs
- Perform EKG
- Phlebotomy
- Assist in minor surgeries and wound care
- Sterilize surgical instruments
- Urinalysis
- Spirometry
- Audiometry
- Pulse Oximetry
- CPR & First Aid
Languages
Spanish
Native/ Bilingual
Certification
BLS/CPR
Timeline
Medical Assistant Extern (Front & Back Office)
Baldwin Park Medical Group
05.2026 - Current
Administrative And Clinical Medical Assistant
Baldwin Park Adult And Community Education
08.2025 - 06.2026
Customer Service Representative/Dispatcher
Night Star Towing
10.2020 - 10.2024
North Park High School
Some College (No Degree) - Psychology
Rio Hondo College