Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Cindy Hoskins

Stevenson Ranch

Summary

Dynamic professional with extensive experience in patient triage and appointment scheduling. Expertise in managing multi-line phone systems and delivering exceptional customer service. Proven track record of enhancing office efficiency and patient satisfaction while maintaining confidentiality. Strong support for medical teams through effective communication and organizational skills.

Overview

42
42
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist /Back Office Medical Assistant

Nancy Zimble MD and Howard Reinstein MD
Encino
12.1998 - 06.2025

Greeted patients and visitors promptly, ensuring a welcoming environment.

  • Managed multi-line phone system, addressing patient inquiries professionally
  • Conducted patient triage to assess medical needs and prioritize care.
  • Scheduled patient appointments and follow-up visits.
  • Maintained accurate patient records and protected confidential information.
  • Coordinated communication between patients and doctors for efficient service.
  • Assisted doctors with clerical tasks, enhancing office efficiency.
  • Processed referrals for specialists or diagnostic tests in accordance with established protocols.
  • Assisted back office patient processes to reduce office wait times.

Back Office Nurse

Lawrence Menzer, MD
Van Nuys
08.1983 - 04.1995

Prepared patients for examination by measuring vital signs, including blood pressure, temperature, height, and weight measurements.

  • Assisted in medical examinations and procedures, prioritizing patient comfort and safety.
  • Administered vaccines according to established protocols while providing education regarding vaccine safety and efficacy.
  • Organized and maintained the inventory of vaccines and medical supplies for the office.
  • Performed basic laboratory tests including urinalysis, hemoglobin testing.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Education

Completed Course Instruction -

Vocational Nursing School of CA
West Hills, CA
06-1979

High School Diploma -

El Camino Real High School
Woodland Hills, CA
06-1976

Skills

Administrative skills

  • Multi-line telephone systems
  • Email and telephone etiquette
  • Customer service excellence
  • Appointment scheduling
  • Patient triage and consultation
  • Multitasking and organization

Certification

  • Adult,Child and Infant CPR/AED certified
  • Helping Hand Respite caregiver since 2023

References

References available upon request.

Timeline

Front Desk Receptionist /Back Office Medical Assistant

Nancy Zimble MD and Howard Reinstein MD
12.1998 - 06.2025

Back Office Nurse

Lawrence Menzer, MD
08.1983 - 04.1995

Completed Course Instruction -

Vocational Nursing School of CA

High School Diploma -

El Camino Real High School
Cindy Hoskins