Summary
Overview
Work History
Education
Skills
Languages
Watercolor painting, Gardening (member of Calgary Horticultural Society), horse back riding, biking,
Timeline
Generic

Elizabeth Finkbiner

Heritage Pointe,AB

Summary

Proven achiever with a solid background in office administration and customer relations, honed at CTR Refrigeration and Food Store Equipment Ltd. Expert in data entry and fostering professional relationships, I significantly enhanced document organization and customer satisfaction. Skilled in multitasking and maintaining confidentiality, my meticulous attention to detail and dedication to teamwork drive operational excellence. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision. Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

20
20
years of professional experience

Work History

Administrative Assistant/Retail Sales

CTR Refrigeration and Food Store Equipment Ltd.
10.2004 - 06.2024
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
  • Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
  • Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
  • Streamlined invoice processing procedures to ensure timely payment of vendors while minimizing errors in financial records.
  • Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
  • Developed filing system for historical documents, preserving important company records and improving access to information.
  • Monitored office supplies inventory, ensuring availability of essential items without overstocking.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Assisted coworkers and staff members with special tasks on daily basis.
  • Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

High School Diploma -

Henry Wise Wood High School
Calgary, AB

Skills

Customer Service

Data Entry

Computer Skills

Customer Relations

Dedicated Team Player

Professional and mature

Meticulous attention to detail

Mail distribution

Filing

Client Relations

Multi-Line Phone Systems

Office Administration

Documentation and Recordkeeping

Languages

English
Elementary

Watercolor painting, Gardening (member of Calgary Horticultural Society), horse back riding, biking,

I am an avid painter, I paint Watercolor cards and have my cards in a couple of stores here. I am a very big garden enthusiast and belong to Calgary Hort Society, and have taken courses with them over the years. I love the outdoors and walk, bike and horseback ride. I love to volunteer and have dedicated a lot of my life to this pursuit. I have been involved with Brow Bags 4 Kids as a lunch maker for four years now. In October I am heading to El Salvador to build homes for families with my church. 

Timeline

Administrative Assistant/Retail Sales

CTR Refrigeration and Food Store Equipment Ltd.
10.2004 - 06.2024

High School Diploma -

Henry Wise Wood High School

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Elizabeth Finkbiner