Elizabeth Ceja Manzo
Yucaipa
Summary
Professional childcare provider with comprehensive understanding of child development and behavior management. Skilled in creating structured and fun environment that promotes learning and growth. Known for reliability and adaptability, consistently meeting dynamic needs of families and fostering positive relationships. Excelled in creating positive environments and resolving conflicts with a blend of problem-solving and active listening skills.
Overview
6
6
years of professional experience
Work History
Babysitter
Julia Lobo
06.2024 - Current
- Communicated positively with children and guardians.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
Barista
Starbucks
07.2019 - Current
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Education
High School Diploma -
Banning High School
Banning, CA06-2021
Skills
- Friendly and outgoing
- Attention to detail
- Problem-solving
- Active listener
- Empathy
Languages
Spanish
Native or Bilingual
Timeline
Babysitter
Julia Lobo
06.2024 - Current
Barista
Starbucks
07.2019 - Current
High School Diploma -
Banning High School
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