Summary
Overview
Work History
Education
Skills
Languages
Timeline
Additional Information
Generic

Elison Vicky

Vancouver

Summary

Proven track record in enhancing client satisfaction and expanding client base at Edu Tech Educational Services through exceptional communication and problem-solving skills. Mastered multitasking and record-keeping, ensuring optimal operational efficiency and confidentiality. Demonstrates a respectful and compassionate approach, significantly improving quality of life and business relationships.

Overview

4
4
years of professional experience

Work History

Caregiver

2127 West 20th Avenue
07.2023 - Current
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.

Business Development Manager

Edu Tech Educational Services
03.2022 - 01.2023
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

Administrative Assistant

Edu Tech Educational Services
04.2020 - 02.2022
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
  • Ensured accurate record-keeping with diligent data entry and database management for vital company information.
  • Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.

Education

MBA - Human Resource Management

University Canada West
Vancouver, BC
09.2024

Bachelor of Arts - English Language And Literature

St Mary's College
India
04.2020

Skills

  • Respectful and Compassionate
  • Time Management
  • Problem-Solving
  • Communication
  • Customer service
  • Cash handling
  • Adaptability
  • Team management
  • Multitasking
  • Record keeping
  • Quick learning
  • Computer skills

Languages

English
Full Professional

Timeline

Caregiver

2127 West 20th Avenue
07.2023 - Current

Business Development Manager

Edu Tech Educational Services
03.2022 - 01.2023

Administrative Assistant

Edu Tech Educational Services
04.2020 - 02.2022

MBA - Human Resource Management

University Canada West

Bachelor of Arts - English Language And Literature

St Mary's College

Additional Information

Reference - submit upon request.

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Elison Vicky