Eliseo Gomez
San Diego
Summary
Reliable and hardworking individual with experience in customer service and hands-on work. Skilled in stocking, organizing, and working in a team environment. Bilingual in Spanish and English with strong communication skills. Quick learner with a positive attitude.
Overview
4
4
years of professional experience
Work History
Protective Services Worker
County of San Diego
07.2024 - 02.2025
- Investigates child abuse and neglect allegations by interviewing and counseling parents, children, and adolescents, analyzing information and data collected, determining degree of danger and risk of future abuse and neglect, determining if removal of the child from the home is necessary, and conducting time sensitive investigations per court order or in compliance with State of California law.
- Provides intervention services pertaining to children and families as deemed appropriate.
- Provides verbal and written recommendations, in regard to the case planning for children, to representatives of the juvenile court, family court, residential treatment centers/programs, and other agencies.
- Facilitates family reunification by monitoring behavior and progress displayed by family members, interacting with family members to provide encouragement and support, and provide services so that children may be successfully reunified with their parents; documents family reunification and maintenance steps by writing progress reports and case plans that serve as legal documents or court orders.
- Prepares appropriate case plans with parental input, as per court orders or voluntary services, by using the automated CWS/CMS system, and submits such plans to the assigned supervisor and courts for approval.
- Uses automated case management (CMS/CWS) systems to write status reports and document actions pertaining to assigned cases.
- Evaluates the actions or behavior of parents, children, and other persons associated with cases and determines the need for appropriate individual or family educational or counseling programs such as parenting skills, drug testing, substance abuse, or other educational/counseling programs.
- Conducts permanency and long term planning, such as foster care, guardianship, or adoption, for children who have been removed from homes or placement facilities.
- Places children in homes of family and non-family members, foster homes, and residential treatment centers.
- Monitors the behavior and well-being of children who have been placed in foster homes and residential treatment centers.
- Arranges in-home services to facilitate the placements of children by contacting CFWB employees assigned to the Intensive Family Preservation Program (IFPP) and contacting representatives of contracted agencies and community-based organizations; and may initiate referrals on behalf of clients.
- Serves as a member of teams consisting of professionals from law enforcement agencies, medical agencies, and other outside agencies organized to discuss cases/referrals/investigations, develop or revise policies and procedures, perform process improvements, or enhance collaborative efforts.
- Researches the availability of foster homes by contacting CFWB employees who handle placement coordination, reviewing lists of available foster homes, and making contacts with resources/persons.
- Conducts assessments of homes belonging to relatives or non-related extended family members to ensure that homes are appropriate for children who have been removed from their homes.
- Provides courteous, high quality service to members of the public by personally responding to requests for service or making appropriate referral.
Social Worker 1
County of San Diego
03.2024 - 07.2024
- Interviews, investigates, and employs other data gathering methods to acquire diagnostic information from clients.
- Identifies, assesses, and treats social, educational, physical, and psychological dysfunction among referees and clients.
- Determines program eligibility.
- Recommends placement facilities and develops service plans.
- Explains qualifications to applicants wishing to be licensees for foster homes or residential care facilities.
- Follows up on clients' progress and evaluates treatment plans.
- Prepares and writes professional reports, letters, and case summaries.
- Supervises visits between parents and children.
- Transports children to appointments, therapy sessions and doctor visits.
- Coordinates training for clients in the Welfare to Work Program with employers and training programs.
- Negotiates and executes contracts with client's employers.
- Completes statistical surveys and research projects relevant to program activities.
- Exchanges information with co-workers and individuals outside of the Agency.
- Reads literature, laws, and regulations related to the social work profession.
- Attends training to develop and enhance social work knowledge and skills.
- May act as case managers in Adult Services, Employment Services, or In Home Support Services as assigned.
Child Support Officer
County Of San Diego
10.2022 - 03.2024
- Utilizes the computer system to access and input case data and updates all pertinent information.
- Interviews custodial and/or non-custodial parents and others in child support matters to obtain statements, documents, and other facts to establish paternity, locate absent parents, and determine financial status.
- Collects and verifies information by letter, telephone, fax, computer or interview.
- Performs in-office investigations for the establishment and/or enforcement of paternity, child support, and medical orders.
- Initiates documents and correspondences supporting case actions.
- Initiates actions, maintains history of actions taken, and monitors payments.
- Prepares correspondence, reports and legal documents.
- Initiates legal enforcement action through the preparation and processing of a variety of documents such as orders of examination, property liens, wage assignments, contempt motions, criminal contempt or failure to provide complaints.
- Evaluates income and expense data from custodial and non-custodial parents and other agencies.
- Initiates, receives, and responds to inquiries concerning cases where custodial or non-custodial parent resides in another state.
- Performs mathematical computations on child support cases.
- May take a variety of actions to determine paternity such as arranging for blood tests and obtaining statements from witnesses.
- Compiles and reports statistics concerning cases.
- Case/Referral/Legal Document Review: Conducts initial reviews of child support cases to determine if cases should be opened; reviews child support cases to determine what actions are allowable; reviews referrals and determines priority and appropriate actions to take; reviews Federal Child Support guidelines or DCSS policy and procedures; reviews financial information for accuracy and completeness; reviews and interprets court orders, case histories, documents provided by clients or case participants, or other relevant data/information.
- Case Processing/Management: Assists with the preparation of child support cases for DCSS attorneys; processes child support cases for entry to calendars; maintains case files or updates case records to ensure that information is accurate, correct, complete, and up to date; and uses child support case management programs to document case notes of actions taken.
- Information Collection: Uses a variety of governmental database or child support case management programs to obtain information on absent parents or other parties of child support cases, or to obtain histories of such cases; conducts interviews with clients, in person or over the telephone, in order to obtain and verify information pertaining to the child support case; contacts Child Support Officers in other divisions to obtain additional information; prepares and mails correspondence in order to verify new or forwarding addresses of case participants.
- Calculations: Uses Federal, State of California, and DCSS formulas to determine the amount of child support due or owed to clients, uses the Guideline Calculator function of a child support computerized case management system to calculate and determine the correct and appropriate amount of child support that absent parents are required to pay; uses the audit component of the child support case management system to perform reconciliations and determine if any discrepancies in child support payments or balances exist; and corrects such discrepancies by adjusting or re-activating client accounts.
- Legal Document or Form Completion: Assists in completing legal documents using boilerplate forms; obtains, compiles, and organizes supporting information or packet materials for child support cases; forwards completed legal documents and additional information to DCSS attorneys for approval; files signed documents and completed packets with the San Diego County Superior Court; completes a wide variety of DCSS forms, and forwards such forms to other DCSS Divisions, Superior Court, other County departments, or outside agencies.
- Client Contact or Customer Service: Communicates recommendations to clients in regard to child support cases or the amount of child support owed to clients; responds to inquiries from clients, in person or over the phone, by interpreting and explaining rules, regulations, and client rights, or providing updates or status reports on child support cases; follows up with clients in order to clarify issues or address complaints; assesses delinquent cases to determine next course of enforcement action,and occasionally testifies in court on financial issues related to the case.
- Enforcement of Orders: Locates absent parents in order to collect child support, by contacting current or former employers, calling recent or last known residential or work phone numbers, or contacting representatives of outside agencies or jurisdictions; negotiates and collects child support payments from absent parents; facilitates meetings with absent or custodial parents in order to reach agreements that best suits both parents and to avoid court hearings; prepares and mails correspondence and wage assignment letters addressed to outside regulatory agencies authorizing the release of the suspension of such licenses and liens; and collects unpaid support via wage assignments.
- Contact with Outside Agencies: Contacts representatives of other California counties or states to locate parties and obtain information regarding absent parents, including current or future court hearings; petitions representatives of outside agencies to assist in the enforcement of child support orders; and exchanges information with representatives of Federal, State, County or other governmental agencies.
Family Case Coordinator
Family Supportive Housing, Inc.
03.2021 - 10.2022
- Determined eligibility of households seeking rental assistance through Santa Clara County's Homelessness Prevention System (HPS).
- Assisted in allocating over a million dollars in emergency rental assistance through the CA COVID-19 Rent Relief Program to residents of Santa Clara County by creating, reviewing, and managing rental assistance applications for families and individuals.
- Utilized strength-based case management and motivational interviewing in order to assist individuals and families towards long-term self-sufficiency.
- Maintained thorough, accurate records of program activities with every program participant, as required by grant contracts.
- Documented, via progress notes in HMIS, all direct service provided within 3 business days and maintained all other case file paperwork and documentation.
PEI Prevention Counselor
Southern Indian Health Council, Inc.
10.2020 - 03.2021
- Assisted Prevention Program Coordinator with the implementation of the strength-based suicide prevention program Sources of Strength and development of the Kumeyaay Nation Youth Advisory Committee.
- Facilitated socio-emotional learning groups that encouraged, developed, and empowered youth to recognize change.
- Developed program calendars, program flyers, and PowerPoint presentations to promote awareness of PEI services to support individual and community resilience.
- Collaborated within SIHC's Kumeyaay Family Services Department to develop new activities, provide support during community events, and make appropriate referrals.
- Networked and created partnerships among community agencies and school districts through culturally competent presentations to promote SIHC's PEI services and increase resources to better serve our Tribal community.
- Maintained and developed grant data collection, analytical reports, and narratives of SIHC's PEI activities.
Education
Bachelor of Arts - Psychology
San Diego State University
San Diego, CA05.2019
Associate of Arts - Psychology
Grossmont College
El Cajon, CA12.2016
High School Diploma -
Steele Canyon High School
Spring Valley, CA06-2014
Skills
- Bilingual in Spanish and English
- Time Management
- Multi-Tasking
- Problem Solving
- Fast Learner
- Attention to Detail
- Cultural Competency
- Collaborative Mindset
- Microsoft Office/Computer Proficiency
Timeline
Protective Services Worker
County of San Diego
07.2024 - 02.2025
Social Worker 1
County of San Diego
03.2024 - 07.2024
Child Support Officer
County Of San Diego
10.2022 - 03.2024
Family Case Coordinator
Family Supportive Housing, Inc.
03.2021 - 10.2022
PEI Prevention Counselor
Southern Indian Health Council, Inc.
10.2020 - 03.2021
Associate of Arts - Psychology
Grossmont College
Bachelor of Arts - Psychology
San Diego State University
High School Diploma -
Steele Canyon High School
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