Allison Slade
San Diego
Summary
Detail-oriented administrative professional with a strong background in document management and compliance. Skilled in handling confidential records within public sector systems, ensuring accuracy and security. Passionate about leveraging legal background to contribute to organizational success.
Overview
7
7
years of professional experience
Work History
Senior Office Assistant
County of San Diego Health & Human Services Agency
07.2023 - Current
- Organize and maintain files related to ongoing litigation cases
- Handle a wide range of legal documents, including court reports, minute orders, petitions, case plans, and guardianship orders
- Draft performance reviews for staff members
- Develop and oversee project timelines for workflow and statistical analysis
- Manage and protect confidential and sensitive information
- Knowledge of document retention policies as it pertains to the Child and Family Well Being department
- Stay informed about social, economic, and cultural trends affecting service delivery
- Proficient in using essential software tools including CWSCMS, ERMS/Outsystems, Captiva Completion, CRM, Corodata/IronMountain, ImageTrust, and Kofax VRS
- Regularly conduct User Acceptance Testing (UAT) with Peraton on various software platforms
Office Assistant
County of San Diego
07.2021 - 07.2023
- Digitized 10–50 case files daily, ensuring proper sequencing, data integrity, and timely entry into county systems prior to purging
- Assessed case information and applied relevant laws, ordinances, and Child and Family Well-Being regulations to support accurate evaluations
- Handled confidential client information with objectivity and sensitivity
- Created comprehensive training guides and drafted workflow process timelines for senior leadership, improving team efficiency
- Coordinated with external departments to streamline collaboration and support interagency case resolutions
- Conducted quality assurance reviews on 100+ case files weekly, identifying discrepancies and ensuring compliance standards were met
- Utilized County systems including Kronos, Insite, CWS/CMS, and ERMS to manage case documentation and reporting workflows
Softlines
Target
01.2019 - 12.2019
- Contributed to daily sales success by actively supporting the Target sales team
- Maximized productivity during downtime by organizing merchandise, restocking items, and maintaining a clean and welcoming department environment
- Handled customer inquiries about products, services, and store policies with clarity and patience
- Operated point-of-sale (POS) systems efficiently, processing transactions, returns, and exchanges accurately
- Assisted in training new employees on customer service protocols and store procedures
- Monitored inventory levels and communicated stock shortages or customer requests to management
- Demonstrated adaptability during peak hours and special events by multitasking and managing priorities
Education
Certified Paralegal -
San Diego State Global Campus
San Diego, CA01.2024
Bachelor of Arts - Political Science
San Diego State University
San Diego, CA01.2022
Associates of Art - Political Science
San Diego Mesa College
San Diego, CA01.2019
Skills
- Document management
- Advanced MS office suite
- Customer relationship management (CRM)
- Proficient multitasking
- Project management
- Interdepartmental collaboration
- Verbal and written communication
- Office administration
- Data entry
- Staff management
- Quality assurance
- Documentation and reporting
Timeline
Senior Office Assistant
County of San Diego Health & Human Services Agency
07.2023 - Current
Office Assistant
County of San Diego
07.2021 - 07.2023
Softlines
Target
01.2019 - 12.2019
Certified Paralegal -
San Diego State Global Campus
Bachelor of Arts - Political Science
San Diego State University
Associates of Art - Political Science
San Diego Mesa College
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