Elisa Ceballos
Radiant Waxing
Bakersfield
1
Certification
4
years of professional experience
Dedicated Wax Specialist with expertise in client retention and personalized service. Proven ability to enhance customer satisfaction and drive repeat business through effective communication and stellar service delivery. Offering positive attitude and willingness to learn and grow in fast-paced environment.
Work History
Wax Specialist
9 Months- Provided personalized waxing services.
- Educated clients on post-wax care, enhancing their experience and promoting skin health awareness.
- Assisted in inventory management, tracking product usage and replenishing supplies efficiently.
- Collaborated with team members to streamline appointment scheduling and improve customer flow.
- Developed rapport with clients, fostering long-term relationships that encouraged repeat visits.
- Enhanced client satisfaction by providing high-quality waxing services and maintaining a clean workspace.
- Increased repeat business through excellent customer service and personalized treatment recommendations.
- Assisted in training new Wax Specialists, sharing best practices and techniques for efficient service delivery.
- Contributed to increased salon revenue by cross-selling additional services and retail products during appointments.
- Answered multi-line phone system and emails to schedule clients and consultations.
- Advised clients on proper home-care regimens.
- Handled minor issues or complaints from clients in a professional manner, swiftly resolving concerns to maintain satisfaction levels.
Stylist
3 Years 7 Months- Provided personalized consultations to assess client needs and preferences.
- Maintained cleanliness and organization of workstations and tools.
- Oversaw inventory management for products and supplies, optimizing stock levels.
- Built a loyal clientele through exceptional customer service and attention to detail in styling techniques.
- Processed payments, entering sales in register for prompt customer service.
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Conducted thorough consultations with each client before beginning any service, ensuring clear communication regarding desired outcomes.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Determined appropriate hair treatments based on conditions and textures.
- Distributed business cards outside of salon to generate new business.
Education
- Cosmetology
Skills
Strong customer service
Brazilian bikini wax trained
Ingrown hair prevention
Hygiene and cleanliness
Sales and upselling
Continuing education
Client retention strategies
Licensed cosmetologist
Soft wax expert
Certification
Radiant Waxing Training
Korean Lash Lift Cert
Cursa Waxing Cert
Skin On Skin Cert
Infection Prevention Cert
Barbicide Cert
Timeline
Wax Specialist
Radiant Waxing
11.2025 - CurrentRead More
Stylist
Drybar
01.2023 - 2025Read More
Milan
from Cosmetology
Read More