Elijah Chitsaya-okeke
Calgary
Summary
Security professional with extensive passion for public safety and Skilled in verbal communication, And de-escalation techniques to excel in delivering high-quality patient care in fast-paced environments. Committed to enhancing public health outcomes and promoting community wellness through compassionate service and continuous improvement
Overview
5
5
years of professional experience
1
1
Certification
Work History
(CORE) Health Care Security Guard
Paladin
09.2024 - Current
- Provide security services for patients, visitors, staff, and property within the healthcare environment, ensuring a safe and secure atmosphere.
- Monitor, prevent, and intervene in violent incidents, employing de-escalation techniques to manage and resolve conflicts.
- Enforce applicable federal, provincial, and municipal statutes, ensuring compliance with security policies and legal standards.
- Conduct investigations to address asset loss, security breaches, or incidents, including preparing detailed reports and securing evidence.
- Foster positive relationships with internal and external contacts, promoting strong public relations through professional conduct and communication.
- Enhanced patient and staff safety by conducting regular security patrols in mental health care facilities.
High Profile Security Guard
Guardteck Security
03.2024 - 02.2025
- Responded quickly to emergency situations to assess and deflect issues.
- Completed full building and grounds patrols to spot and investigate concerns.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Lot Attendant
Fish Creek Nissan
03.2023 - 03.2024
- Assisted with maintaining an organized and clean lot, contributing to a positive dealership appearance.
- Assisted in managing key check-in/check-out system, ensuring that all keys are properly tracked and accounted for throughout daily operations.
- Performed regular maintenance tasks such as battery charging or tire inflation checks, reducing downtime due to unexpected issues during peak business hours.
- Built positive relationships with customers through friendly and professional interactions while providing exceptional service during their dealership visit.
Club Security Guard
Commonwealth Bar and Stage
02.2022 - 02.2023
- Acted as a reliable liaison between club management and patrons, addressing concerns and disputes in a fair, professional manner.
- Deescalated potential conflicts through tactful communication and proactive intervention strategies.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Provided exceptional customer service, addressing patron concerns regarding safety and security while maintaining a welcoming environment.
- Checked IDs and closely examined patrons' faces to verify age.
Produce Clerk
No Frills
09.2019 - 09.2021
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained a safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Education
High School Diploma -
Discovering Choices
Calgary, AB06-2024
Skills
- Verbal and written communication
- Security camera monitoring
- Problem-solving abilities
- Work ethic
- Physical fitness
- First aid certified
- Teamwork and collaboration
- Keen observer
- Emergency awareness
- Reliability
Certification
- Engage with Empathy 2024
- CPR/AED Certification 2024- 2026
- Physical Ability Readiness Evaluation (P.A.R.E) 2024 DEC - JUNE 2025
- MOAB/PPCT (2024)
Languages
English
Native or Bilingual
Timeline
(CORE) Health Care Security Guard
Paladin
09.2024 - Current
High Profile Security Guard
Guardteck Security
03.2024 - 02.2025
Lot Attendant
Fish Creek Nissan
03.2023 - 03.2024
Club Security Guard
Commonwealth Bar and Stage
02.2022 - 02.2023
Produce Clerk
No Frills
09.2019 - 09.2021
High School Diploma -
Discovering Choices
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