Devon Turgeon
Edmonton
Summary
Seeking a full-time position where I can apply my extensive knowledge and experience in Community Service.
Experienced with monitoring and securing premises. Utilizes effective communication and quick decision-making skills to manage incidents and emergencies efficiently. Track record of maintaining safe environment through diligent surveillance and proactive threat assessment.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Health Care Security Guard (Shift Lead) Full-time
University of Alberta Hospital
10.2020 - 10.2025
- Monitored CCTV systems, intrusion alarms, and overall premises to ensure the safety and security of patients, staff, and visitors.
- Responded promptly to incidents, providing assistance, de-escalating situations, and supporting emergency protocols.
- Conducted regular patrols to identify and address potential hazards or security breaches.
- Verified identification for individuals entering and exiting the facility to prevent unauthorized access.
- Maintained a static security presence in high-risk, or high-traffic, areas to deter incidents and enhance safety.
- Liaised with local law enforcement during investigations or emergencies to support coordinated responses.
- Collaborated with healthcare personnel to implement emergency response procedures effectively.
- Trained new security staff on operational procedures, safety expectations, and emergency protocols.
- Maintained accurate logs and documentation of daily activities, incidents, and observations.
- Greeted and assisted guests professionally, while prioritizing safety and maintaining a welcoming environment.
Health Care Security Guard (Shift Lead) Full-time
Royal Alexandra Hospital
10.2023 - 03.2024
- Evaluated security policies, and recommended improvements to enhance overall safety measures.
- Maintained a safe environment for staff and visitors through proactive surveillance, communication, and full building and grounds patrols.
- Secured premises by monitoring surveillance equipment, CCTV systems, alarm systems, and conducting routine equipment checks.
- Responded promptly to emergencies, assessing situations, ensuring safety, and supporting incident de-escalation when needed.
- Exercised calm, critical thinking, and problem-solving skills during high-stress situations.
- Identified and reported potential risks or suspicious activity through vigilant observation.
- Completed detailed incident reports, providing accurate documentation for management and law enforcement when required.
- Collaborated with law enforcement agencies during investigations, offering clear, accurate information.
- Assisted in training new security personnel by sharing best practices and reinforcing consistent performance standards.
- Conducted safety audits, identifying hazards, and implementing preventative measures to reduce risk.
Security Guard Full-time
Carefree RV
11.2017 - 08.2020
- Directed traffic during busy operational hours.
- Handled access control and after-hour calls.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Completed full building and grounds patrols to spot and investigate concerns.
- Conducted regular patrols, identifying potential hazards and addressing safety concerns.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Ensured proper functioning of security equipment, performing routine checks and maintenance tasks.
- Detected potential risks early by remaining vigilant during shifts and reporting suspicious activity immediately.
- Conducted detailed incident reports after each shift, contributing valuable insights for management review and analysis.
- Conducted safety audits, identifying and mitigating potential hazards to prevent accidents.
Education
Diploma - Systems Networking Administration
CDI College
Edmonton, Alberta01.2018
TESOL Certification - Teaching English To Speakers of Other Languages
St. Joseph's College
Edmonton, Alberta01.2015
Diploma - High School Education
Holy Trinity High School
Edmonton, Alberta01.2014
Skills
- Verbal and written communication
- Security camera monitoring
- Patrolling
- Workplace safety
- Security protocols
- Punctuality
- Work ethic
- Incident reporting
- Emergency response
- Physical fitness
- Reporting skills
- First aid certified
Accomplishments
- Life saving award 2025
- Frontline worker award during COVID-19 pandemic
- Supervised team of 12 staff members.
- Collaborated with teams of 4 in the development of protective services.
Languages
English
Native or Bilingual
Certification
- Security License – Department of Justice and Solicitor General (2020)
- Management of Aggressive Behavior (MOAB) – Paladin Security (2020)
- First Aid & CPR – St. John Ambulance (2024)
- Tactical Communications (Verbal Judo) – Garda World (2024)
- Use of Force Training – Paladin Security / Garda World (2024)
- Defensive Tactics Certification – Paladin Security / Garda World (2024)
- Active Shooter Awareness Training – Garda World (2024)
Timeline
Health Care Security Guard (Shift Lead) Full-time
Royal Alexandra Hospital
10.2023 - 03.2024
Health Care Security Guard (Shift Lead) Full-time
University of Alberta Hospital
10.2020 - 10.2025
Security Guard Full-time
Carefree RV
11.2017 - 08.2020
Diploma - Systems Networking Administration
CDI College
TESOL Certification - Teaching English To Speakers of Other Languages
St. Joseph's College
Diploma - High School Education
Holy Trinity High School