Summary
Overview
Work History
Education
Skills
Timeline
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ELIAS KISWAKITA

Edmonton,Canada

Summary


Qualified IT professional with hands-on experience as Computer Technician Intern. Proficient in troubleshooting hardware and software issues, with track record of ensuring smooth IT operations. Demonstrated ability in configuring and maintaining computer systems, while effectively managing technical support requests.

Overview

6
6
years of professional experience

Work History

Computer Technician (intern)

Aspire Networks
10.2023 - Current
  • Ensure customer satisfaction by advising customers on preventive maintenance and configurations that result in satisfied customer service.
  • Maintained, Analyzed, troubleshoot, and repaired desktops, laptops, servers, and printers.
  • Adhered to all Service Level Agreements.

Delivery Driver

Amazon
05.2020 - Current
  • Maintain high standards of sanitation and hygiene in the working environment.
  • Complete daily safety assessments on work equipment’s and work environments before and after shift.
  • Provide excellent customer service and support.
  • Thorough documentation and record keeping of professional reports.
  • Practice efficient oral and communication skills.
  • Practice excellent time management skills.

Safety Technician

United Safety
09.2019 - Current
  • Ensured all safety equipment on the site have current certificates and are fit for use.
  • Installed and monitored confined space cameras.
  • Conducted and recorded daily site inspections and observations.
  • Reported all deficiencies to the site Supervisor and Manager.
  • Performed inspections on all equipment brought onto site and maintained records, as directed by supervisor.
  • Performed Last Minute Risk Assessment (LMRA) Verifications on all workers at regular intervals throughout each project.
  • Completed Hazard Hunt process with work crew process.
  • Identified and reported all site-specific hazards to site Supervisor and ensure any hazards are eliminated or mitigated prior to performing related tasks.
  • Provided support to ensure that all onsite personnel work in a safe manner and comply with company and regulatory/legislative requirements for Occupational Health & Safety.
  • Followed and advocated for all rules, policies and procedures as per the client's health and safety program, company safety program, and all other applicable legislation.
  • Assisted the site Supervisor with incident/near miss reporting and completed the initial incident reports.
  • Reviewed rescue plans and evacuation procedures with all workers prior to starting work.

Education

Cybersecurity Diploma -

CDI College
01.2023

Chemical Engineering Technology Diploma - undefined

NAIT
01.2018

Power Engineering Class 4 Certificate - undefined

NAIT
01.2018

Centre High Campus - undefined

Edmonton, Alberta
01.2013

Skills

  • Class 4 driver’s License with a clean record
  • Attention to details
  • Apply critical thinking and problem-solving skills to successfully complete assigned tasks and solve challenges as they arise
  • Remain focused and composed under stressful and emergency situations
  • Learn quickly and adopt rapidly to changing situations
  • Ability to work as a team in working environment
  • Maintain high personal standards of professionalism
  • Use clear oral and written communication skills
  • Computer assembly
  • DHCP configuration
  • Windows administration
  • Remote support
  • IP addressing
  • Help desk experience
  • VPN configuration

Timeline

Computer Technician (intern)

Aspire Networks
10.2023 - Current

Delivery Driver

Amazon
05.2020 - Current

Safety Technician

United Safety
09.2019 - Current

Chemical Engineering Technology Diploma - undefined

NAIT

Power Engineering Class 4 Certificate - undefined

NAIT

Centre High Campus - undefined

Cybersecurity Diploma -

CDI College

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ELIAS KISWAKITA