Shoukri Azmeh
Summary
Dedicated, detail-oriented professional with a commitment to excellence. Skilled at managing multiple responsibilities with precision and professionalism. Leveraging technical proficiency and a deep interest in sustainable energy solutions to contribute to the company's goal of transforming the energy storage sector through innovation and top-tier performance.
Overview
24
24
years of professional experience
1
1
Certification
Work History
Owner operator courier
T force final Mile
01.2019 - 01.2023
- Delivering packages from the facility to commercial and residential clients
- Handling on demand orders and delivering KCI to hospitals and NSHA.
- Sorting and handling package at the warehouse on demand
- Use scanners for all required activities on the daily route.
- Delivery of all assigned material in the route area, within the specific requirements of both the customer and T force.
- Determine if a customer has a valid account prior to delivery.
- Compile and submit accurate route records daily.
- Part time
Production Technician
Spring loaded Technology
01.2021 - 01.2022
- A wide range of duties and responsibilities as a production Technician in the Lab environment.
- Build and test assemblies and subassemblies according to written specifications.
- Read and interpret short correspondence, memos, detailed blueprints, and standard written operating procedures.
- Use power tools and other hand -held pieces of equipment.
- Quality Control responsible for ensuring the quality of the knee braces being manufactured.
- Documentation and Record Keeping: maintain accurate documentation and records of the production processes, quality control tests, and any relevant data.
- Safety and Compliance followed by strict adherence to safety protocols and regulatory guidelines Follow safety procedures, use personal protective equipment (PPE) appropriately, and ensure compliance with relevant regulations to maintain a safe working environment.
- Collaborate with other team members, such as engineers, designers, or researchers, to discuss product specifications, resolve any issues or challenges, and provide input based on your expertise in the production process. Effective communication and teamwork are crucial for a smooth production workflow.
Tribus services
01.2019 - 01.2020
- Company Overview: NS power Authorized contractor
- Replace and test meters that monitor electricity flow into a home or business.
- Installs and connects cable from pull box to meter socket or transformer.
- Mounts meter, and other electric equipment for high load installations, such as time clocks, transformers, and circuit breakers, on racks or wall, using electrician hand tools...
cashier and supervisor
Pizza Girls
01.2013 - 01.2019
- Held a series of positions with this franchise store in Nova Scotia
- Tracking inventory and kitchen waste and looking for improvements
- Working with general manager to constantly refresh the menu offering.
MTN Telecommunication Co.
01.2003 - 01.2012
- Company Overview: one of the largest telecommunication companies in South Africa and the Middle East
- Held a series of positions with this company, one of the largest telecommunication companies in South Africa and the Middle East
Customer Care Representative/Trainer: Contact Centre
01.2003 - 01.2006
- Quality Representative
Customer Service Representative /Trainer: Front Desk
01.2008 - 01.2012
- Explained and sold new products and services to clients, meeting performance standards.
- Greeted customers, answered inquiries, provided information, resolved problems, and handled various administrative activities.
- Member of training team: training new hires
- Member of external email team, responding to customer inquiries via emails
- Cashier
Elementary School Teacher
01.2001
- Teach English to students aged 6 and 7 years old
- Omayyad Institute
Translator/Diamond Setter
Kandle ft Company (Goldsmiths)
01.1999 - 01.2008
- Translated commercial orders received by email.
- Part time
Education
CompTIA A+ - Network + - Security + - Server - undefined
CC certified in cybersecurity - undefined
ISC 2
01.2023
Get into IT digital Nova Scotia - cyber security analyst
IBM
01.2022
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Academy of Learning Career College
Halifax, Nova Scotia01.2017
English for academic purposes program
Nova scotia community college
01.2015
Bachelor’s degree - English and Art
Damascus University
01.2003
Skills
- Valid driver’s license class (4), commercial insurance, and a clean driving record
- Familiarity with navigation and project management software
- Knowledge of using barcode, scanners, dollies, and pallet movers
- Capable of maintaining a professional image
- Understand and adhere to any non-disclosure agreements related to the company compliance
- Contribute to a safe and healthy work environment
- Strong attention to detail and highly organized
- Able to think out of the box and make important decisions at a moment’s notice
- Excels at unsupervised, independent work
- Capable of kneeling, reaching, squatting, and bending
Languages
English
Full Professional
Certification
- Certification (Hercules Training academy) 2021
- Scaffold safety
- Lift truck safety course
- Fall protection for workers at Height.
- Previous WHIMIS Training
Community Service
Canadian Red Cross, PDAT and EM response team, 2023
Training
- Art of Business Conversation via Telephone certificate from the International Marketing and Management Institute according to a set program from At Ease Incorporation, Ohio, USA (online)
- Customer Care Training (Raving Vans Company) by Ken Blanchard Online
- Certificate in Public Speaking & Communication Skills from MECEPUS (Cyprus)
SUMMARY OF QUALIFICATIONS
- 3 years’ experience working with logistic and supply chain company as a courier.
- 9 years’ experience providing customer service in a contact center.
- 2 years as a Trainer in a contact center
- 12 months working as a Meter technician in electrical field.
- 6 Months working in a lab environment in Knee braces manufacture.
- Computers: Microsoft Office, internet, specialized company software, Photoshop
- Team builder
- Reliable, self-motivated
- Flexible, able to work under pressure and various shifts.
- Critical thinker and problem solver.
Timeline
Production Technician
Spring loaded Technology
01.2021 - 01.2022
Owner operator courier
T force final Mile
01.2019 - 01.2023
Tribus services
01.2019 - 01.2020
cashier and supervisor
Pizza Girls
01.2013 - 01.2019
Customer Service Representative /Trainer: Front Desk
01.2008 - 01.2012
MTN Telecommunication Co.
01.2003 - 01.2012
Customer Care Representative/Trainer: Contact Centre
01.2003 - 01.2006
Elementary School Teacher
01.2001
Translator/Diamond Setter
Kandle ft Company (Goldsmiths)
01.1999 - 01.2008
CompTIA A+ - Network + - Security + - Server - undefined
CC certified in cybersecurity - undefined
ISC 2
Get into IT digital Nova Scotia - cyber security analyst
IBM
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Academy of Learning Career College
English for academic purposes program
Nova scotia community college
Bachelor’s degree - English and Art
Damascus University
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