Elham Babaei
Victoria,British Columbia
Summary
I am passionate about improving customer experiences. At Pardis Clothing and Asre Jadid Cafe, I used my communication and customer service skills to enhance satisfaction. I built strong customer relationships, managed transactions, and created positive environments, which helped increase repeat customers.
Overview
7
7
years of professional experience
Work History
Sales Representative
Pardis Clothing
06.2016 - 08.2018
- Assisted customers with product selection and answered questions about features and pricing.
- Processed sales transactions and managed cash register.
- Helped maintain store appearance and stock levels.
- Provided customer support and followed up on inquiries to ensure satisfaction.
Barista
Asre Jadid Cafe
05.2011 - 08.2011
- Prepared and served a variety of coffee and tea beverages, ensuring high-quality standards and customer satisfaction.
- Took customer orders, handled payments, and provided excellent customer service in a fast-paced environment.
- Maintained cleanliness and organization of the coffee shop, including cleaning equipment and restocking supplies.
- Assisted in managing inventory and placing orders for coffee beans, milk, and other supplies.
- Fostered a welcoming atmosphere, building relationships with regular customers and enhancing their experience.
Education
Bachelor of Science - Electrical Engineering
University of Tehran
Tehran, Iran08-2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
Languages
English
Full Professional
Timeline
Sales Representative
Pardis Clothing
06.2016 - 08.2018
Barista
Asre Jadid Cafe
05.2011 - 08.2011
Bachelor of Science - Electrical Engineering
University of Tehran
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