Summary
Overview
Work History
Education
Skills
Languages
Timeline
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ELDA ABRAHA

Calgary, Alberta,Alberta (AB)

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

10
10
years of professional experience

Work History

Amazon Recive

Amazon
Calgary, Alberta
03.2020 - Current
  • Recognized by management for providing exceptional customer service.
  • Worked with cross-functional teams to achieve goals.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Prioritized and organized tasks to efficiently accomplish service goals.

Seller

Master card organazation
Calgary, Alberta
07.2019 - 11.2020
  • Developed and maintained relationships with existing customers to ensure repeat business.
  • Responded promptly to customer inquiries, complaints, and requests for product information.
  • Managed documentation to facilitate transactions and drive smooth sales closing.

Veterinary Technician

Ministry Of Agriculture Eritrea
Asmera, Eritrea
07.2015 - 11.2017
  • Restrained and stabilized animals during examination and treatment to prevent injuries.
  • Prepared and administered medications and vaccines as prescribed by veterinarian.
  • Dispensed prescription medications upon request from veterinarians.

Cashier

Snit Enterprise Ltd
Asmara, Eritrea
02.2014 - 05.2015
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Stocked shelves with merchandise when needed.

Education

Certificate - Pharmacy Assistant

Calgary Public Library
Calgary, AB

Associate of Applied Science - Diploma Veterinary Science

Hamelmalo Agricultur College
Eritrea

Certificate - Google IT Support Professional Certificate

Coursera
Remote

Some College (No Degree) - Interpersonal Relationships And Communication Skil

Bow Valley College
Calgary, AB

High School Diploma -

Ahwat Capuchin
Mendefera, Eritrea

Skills

  • Customer Service
  • Active Listening
  • Computer Skills
  • Quality Assurance
  • Social Perceptiveness

Languages

English
Professional
Tigrina
Professional

Timeline

Amazon Recive

Amazon
03.2020 - Current

Seller

Master card organazation
07.2019 - 11.2020

Veterinary Technician

Ministry Of Agriculture Eritrea
07.2015 - 11.2017

Cashier

Snit Enterprise Ltd
02.2014 - 05.2015

Certificate - Pharmacy Assistant

Calgary Public Library

Associate of Applied Science - Diploma Veterinary Science

Hamelmalo Agricultur College

Certificate - Google IT Support Professional Certificate

Coursera

Some College (No Degree) - Interpersonal Relationships And Communication Skil

Bow Valley College

High School Diploma -

Ahwat Capuchin

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ELDA ABRAHA