Tyrrell Brooks

• Amazon Locker support:Help customers retrieve packages using codes or the Amazon app
  Troubleshoot locker issues (stuck doors, expired codes, etc.)
  Keep the locker area clean and organized
  
• Returns processing:Scan QR codes, print labels if needed, and package items properly
  Sort and stage returns for pickup
• Transported heavy packages (50+ lbs) to back of store efficiently.

Key Skills

• Friendly and patient.
• excellent communication skills
• Basic tech skills (scanners, apps, troubleshooting)
• Attention to detail
• Managed multiple tasks simultaneously while maintaining organization in a fast-paced environment.

• Assisted with residential and commercial moves by loading, unloading, and transporting furniture and boxes, ensuring safe handling and organized job sites while delivering strong customer service.
• Collaborated with team members to execute damage-free moves, securely handling heavy furniture and packing materials while providing customer support throughout the moving process.
• Assisted in packing and loading customer belongings onto moving trucks.
• Unloaded and unpacked items at customer locations efficiently.
• Maintained organization of moving supplies and equipment on job sites.

• Supported daily store operations by assisting customers, managing inventory, and handling cash and card transactions with accuracy. Built strong customer relationships while maintaining a clean, organized, and welcoming store environment.
• Handled customer complaints and resolved issues promptly.
• Monitored inventory levels and restocked items as needed.
• Provided information on promotions and loyalty programs to customers.
• Followed company policies regarding returns, exchanges, refunds procedures.
• Addressed customer complaints in a timely manner while maintaining a professional attitude.
• Performed daily opening and closing duties such as counting money, balancing cash drawers, and organizing paperwork.

• Served customers in a fast-paced restaurant environment by taking orders, delivering food and beverages, and ensuring a positive dining experience. Maintained strong communication with kitchen staff, handled payments accurately, and provided attentive, friendly service while managing multiple tables efficiently.
• Assisted in maintaining cleanliness and organization of dining area.
• Recommended menu items and specials to enhance guest experience.
• Handled customer inquiries and resolved issues promptly and professionally.
• Trained new staff on service standards and restaurant procedures.
• Removed dirty dishes from tables in a prompt and efficient manner.
• Took orders accurately, efficiently and courteously from customers in a timely manner.