Elaine Murray

• Buyer tours. Schedule targeted property itineraries based on client preferences. Confirmed showings, coordinating travel, and delivering a seamless, informative tour experience to accelerate decision‑making.
• Listing properties detailing and professionally highlighting property features to increase sales chances.
• Advertise client properties through websites, social media, real estate guides and open houses.
• Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
• Maintained connections with clients to encourage repeat business and referrals.
• Leveraged market knowledge and analysis to provide guidance and advice on best options for clients.

• Monaco - 12 Stories - 97 Luxury condos - 90% Sold
• Confidently drove sales growth while expertly managing all facets of the sales gallery and the associated project. I excel in this role by focusing on key areas such as Sales Process, Customer Experience and Administration, ensuring that we achieve our goals and deliver exceptional results. Facilitated key Realtor relationships and awareness in order to promote Solterra’s brand. We not only achieved a 90% sell‑through rate but also strengthened Solterra’s presence in White Rock and South Surrey markets.

• River & Pine is located on the Nicomekl River- by Isle of Mann. I.O.M Developer 66 Luxury Townhomes 2-3-4 bedrooms – Sold out
• Oversaw the sales team with a strong focus on customer experience, Realtor engagement, and operational efficiency. Led all aspects of the sales launch, ensuring consistent communication between internal teams, buyers, and the developer to deliver a seamless and professional sales process. This high-traffic, fast-paced launch resulted in a successful sell-out within just 6 months.

Newport at West Beach, Mixed-use development, Residential & Commercial. Townhomes and Condos 67 Units.

Led onsite sales for a premier White Rock beachside community, driving strong pre-sale results and delivering exceptional customer service. Managed daily sales gallery operations, maintained brand alignment, and guided buyers through the full sales process. Built strong Realtor relationships and collaborated with marketing and development teams to execute successful launch strategies and events.

Over this time I worked on various new development projects. I played an integral role on the sales team from initial project launches to tempo projects and through to final completion, move-in ready. Ensuring continuity of client experience and operational excellence at every stage.

- Vinterra Villas by Pacific Rim Development - 101 Luxury Townhomes in Morgan Heights, South Surrey

- Summerfield by Cressey Development - Master planned community 300 single-family homes in South Surrey.
- Affinity by Bosa Developments - 291 Luxury Condos & Townhomes, 2 Towers in Burnaby, Brentwood Burnaby.
- Keefer Block by Solterra Development 81 Condos, 9 levels in Chinatown, Vancouver.

Miramar Phase One - Residential - Two Towers 21 & 17 levels - 225 Luxury Condos

As Sales Coordinator, I gained foundational real estate experience by overseeing all administrative and operational aspects of the sales gallery, ensuring seamless contract flow, maintaining CRM accuracy, and delivering an exceptional client experience from first greeting to contract execution.

Successfully owned and operated a home-based travel business, specialising in planning and booking customised corporate and leisure travel worldwide. Planned and coordinated international and domestic travel arrangements, including flights, accommodations, tours, and transportation. Delivered exceptional client service, built strong repeat business, and managed all aspects of operations from itinerary planning to vendor negotiations. Built a loyal customer base through referrals, repeat business, and attention to detail.

Sales Manager at Uniglobe Travel Agency from September 1996 to January 2000.

Oversaw daily operations of a busy travel agency, managing office administration, sales performance, and staff development. Played a key role in driving revenue growth through exceptional customer service, strategic sales initiatives, and effective team leadership.

Luxury Department, Lead Agent & Supervisor at Canadian Holidays / Airlines - September 1986 to April 1996

Led the Luxury & International Travel department within a high-volume call centre environment, supervising a team of 8 specialised travel agents. Focused on delivering exceptional service to high-end clientele, ensuring flawless execution of complex international itineraries. Oversaw daily operations of the luxury travel desk, providing hands-on support, training, and quality assurance for the team. Monitored team performance, provided coaching, and implemented service standards to ensure consistent client satisfaction.