Elaine Beatty
12 Tuscany Springs Circle NW Calgary,AB
Summary
Professional Receptionist/Administrative Assistant with a solid background in high-volume office environments focused on delivering exceptional clerical and operational support. Well-versed in MS Office Suite, ability to handle challenges with excellent time management skills working alone or in a team environment to accomplish on-time and accurate clerical tasks.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Receptionist
Scott, Venturo, Rudakoff
Calgary, Alberta
11.2023 - Current
- Greeted visitors and provided them with assistance.
- Answered incoming calls, took messages, and transferred calls to appropriate departments or personnel.
- Scheduled appointments for clients, customers, and other visitors.
- Maintained a neat reception area by organizing materials and tidying up furniture.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Coordinated with vendors for repairs and maintenance of office equipment such as printers or computers.
- Organized conference room reservations for meetings or events.
Receptionist Administrator (Contract Position)
Government of Alberta (Children Services)
Calgary, AB
05.2023 - 09.2023
- Answered main switchboard, routing calls to appropriate staff throughout office.
- Maintained Calendar system of room bookings.
- Distributed Government of Alberta's main invoice emails to the correct Admin Team.
- Welcomed visitors by greeting directing inquiries.
- Received and sorted mail and couriers for distribution within departments.
- Ensuring all equipment was functioning and coordinate repairs if necessary.
- Performed data entry and other administrative tasks to support departments.
- Ordering of all office supplies and maintaining supply room inventory.
Receptionist Administrator
Enrich Software Corp.
Calgary, AB
08.2017 - 04.2023
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Welcomed visitors and customers by greeting and answering or directing inquiries.
- Organized files and spreadsheets to simplify staff access or retrieval.
- Received parcels, routed mail and opened packages for staff.
- Maintained office supply inventory and placed orders to meet demand.
- Coordinated appointment calendar and balanced schedules to promote optimal productivity.
- Contracted with vendors and liaised with building management to schedule office equipment or facility repairs.
- Performed data entry and other administrative tasks to support departments.
Receptionist /Office Administrative Assistant
Omers Energy Inc.
Calgary, Alberta
01.1997 - 03.2017
- Answered and directed incoming calls using multi-line telephone system.
- Sorted incoming mail and directed to correct personnel .
- Handled conference room scheduling, collaborating with meeting organizers on logistics and catering.
- Screened and verified visitors for identification credentials and purpose of visit to maintain security of personnel and office environment.
- Administrative Support, photocopying, scanning, filing and file setups.
- Accounts Payable, Coding Invoices, reconciling employee expense reports.
- Travel Arrangements, hotel, flight and car rentals.
Education
Business Administration -
Mount Royal University
Calgary, ABSkills
- Phone Etiquett
- Filing, Photocopying and scanning
- Office Supply Ordering
- Data Entry
- Meeting, Events and Conference Scheduling
- Microsoft Office Suite, Excel, Word, Outlook
- Outgoing/Incoming Courier and Mail Distribution
- File and data retrieval systems
- Building Maintenance Requests
- Travel Administration
Certification
- Accurate Data Transfer Certificate
- Commissioner for Oaths
Timeline
Receptionist
Scott, Venturo, Rudakoff
11.2023 - Current
Receptionist Administrator (Contract Position)
Government of Alberta (Children Services)
05.2023 - 09.2023
Receptionist Administrator
Enrich Software Corp.
08.2017 - 04.2023
Receptionist /Office Administrative Assistant
Omers Energy Inc.
01.1997 - 03.2017
Business Administration -
Mount Royal University