Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ekta

Kitchener,ON

Summary

I am a student with 2.5+ years of work experience. Aiming to leverage a proven knowledge of conflict resolution, customer communications, and customer satisfaction skills in kitchen to successfully fill the place. I have knowledge of service delivery and proven multitasking abilities. I have extensive experience in corporate industry and kitchen. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Overview

3
3
years of professional experience

Work History

Kitchen Support

Donair House
01.2023 - 03.2023
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Served customers and followed outlined steps of service.

Sr. Associate-Technical Support

Tech Mahindra
04.2022 - 12.2022
  • Worked for AT&T process to maintain the network services of business clients.
  • Worked as advocate between customers and technicians to get services restored.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Conducted research, gathered information from multiple sources and presented results

Chef

Self-employed
09.2021 - 06.2022

Started up a tiffin service in the city for mainly students and all other people.

Served them with fresh home cooked delicious food.

Have expertise in cooking north Indian, South Indian and Chinese food.

Worked in clean environment and cooked multiple dishes at same time.


Customer Service Executive

Teleperformance
07.2021 - 04.2022
  • Worked for Apple process and helped customers with purchase of products.
  • Described product and service details to customers to provide information on benefits and advantages.
  • Provided company information and policies to customers upon inquiry and answered questions via phone and online chat.
  • Resolved customer billing errors by researching issues in system, asking open-ended questions and determining root causes of problems.

Kitchen Crew Member

Salady Seven
07.2020 - 04.2021
  • Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
  • Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
  • Made food according to standard recipes with requested changes for customer satisfaction.
  • Maintained clean, trash-free workspaces to maximize productivity and safety.
  • Chopped vegetables, seasoned meats and mixed cake batter ahead of time in preparation for dinner rush.

Education

Post Graduate Diploma - Financial Planning Services

CONESTOGA COLLEGE
Kitchener, ON
09.2023

Bachelor of Science - Biotechnology

PUNJAB UNIVERSITY
Chandigarh, India
08.2021

Skills

  • Marketing
  • Communications
  • Time management
  • Leadership
  • Organized
  • Problem solving
  • Chef Support
  • Pastry Preparation
  • Proper Storage Procedures
  • Salad Preparation
  • Chopping Vegetables
  • Food Safety Measures

Timeline

Kitchen Support

Donair House
01.2023 - 03.2023

Sr. Associate-Technical Support

Tech Mahindra
04.2022 - 12.2022

Chef

Self-employed
09.2021 - 06.2022

Customer Service Executive

Teleperformance
07.2021 - 04.2022

Kitchen Crew Member

Salady Seven
07.2020 - 04.2021

Post Graduate Diploma - Financial Planning Services

CONESTOGA COLLEGE

Bachelor of Science - Biotechnology

PUNJAB UNIVERSITY
Ekta