Ekhsoni Muminov
Burlington,ON
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
7
7
years of professional experience
Work History
Custom Service
Self employed
Burlington
05.2024 - Current
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Identified needs of customers promptly and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Uber Partner
Self employed
Burlington
05.2024 - Current
- Communicated regularly with Uber support staff regarding any issues that arose during trips.
- Provided customer service by answering questions, providing recommendations, and responding to feedback.
- Maintained valid driver's license at all times according to state regulations.
- Displayed excellent knowledge of city streets and landmarks in order to provide accurate directions.
- Maintained cleanliness of interior and exterior of vehicle.
Instacart Shopper
Self employed
Burlington
02.2023 - Current
- Worked closely with dispatch center staff to coordinate pickups and drop-offs in a timely manner.
- Processed payments accurately and efficiently.
- Followed all safety protocols while handling food items such as raw meats, produce and dairy products.
- Scanned products using hand-held scanners.
- Ensured accuracy of orders by double checking contents before bagging each item.
- Monitored expiration dates on items to guarantee freshness for customers.
- Resolved customer complaints quickly and professionally.
- Prepared orders for delivery, including selecting items from shelves, bags and boxes.
- Greeted customers and responded to inquiries in a friendly and professional manner.
- Delivered groceries on time according to company standards for customer satisfaction.
Video Editing Intern
Self employed
Burlington
05.2018 - Current
- Transcoded files from various formats into a standard format for editing purposes.
- Communicated effectively with clients regarding their vision for the project.
- Assisted in the production of a series of promotional videos for social media platforms, including YouTube and Vimeo.
- Researched best practices for creating engaging video content.
- Created motion graphics designs as needed by client specifications.
- Identified potential issues with audio and visual elements during post-production process.
- Organized and maintained digital files related to video projects.
- Collaborated with other members of the creative team to ensure that all video content was consistent with established brand standards.
- Conducted research on trends in visual effects used in videos as well as new technologies available for post-production workflows.
Appliance Technician
Self employed
Burlington, ON
01.2024 - 08.2024
- Researched the latest appliance models and technologies available in the market.
- Installed new appliances in accordance with manufacturer specifications.
- Communicated effectively with customers regarding product features, warranties.
- Diagnosed and repaired household appliances such as refrigerators, ovens, washing machines, dishwashers, and garbage disposals.
- Conducted routine check-ups on customer's existing systems to identify potential problems before they arise.
- Explained customers how to operate their newly installed or repaired appliances.
- Replaced worn or defective parts using hand tools and power tools.
- Followed safety protocols while handling hazardous materials such as gas lines.
- Tested components to ensure proper functioning after repair or installation.
Package Handler
Maple leaf
Barrie, Ontario
05.2023 - 05.2024
- Reported any issues with machinery or equipment to the supervisor immediately.
- Maintained a clean work environment by removing debris from the loading dock area.
- Stacked boxes onto pallets in an efficient manner.
- Organized packages according to type, size, destination, and other specifications.
- Transported parcels between loading docks, delivery vehicles, and post office facilities.
- Assisted in training new employees on package handling processes.
- Checked all outgoing shipments to ensure accuracy of contents.
- Participated in regular safety meetings and training sessions.
- Collaborated with team members on tasks such as sorting mail into designated bins.
Skills
- Customer service
- Appliance installation
- Equipment maintenance
- Problem solving
- Technical troubleshooting
- Safety protocols
- Product knowledge
- Team collaboration
- Time management
- Order accuracy
- Client relations
- Interpersonal skills
- Training & Development
- Quality assurance
- FLUENT IN ENGLISH
- Microsoft office
- Verbal communication
- Problem-solving
- Cultural awareness
- Multitasking
Timeline
Custom Service
Self employed
05.2024 - Current
Uber Partner
Self employed
05.2024 - Current
Appliance Technician
Self employed
01.2024 - 08.2024
Package Handler
Maple leaf
05.2023 - 05.2024
Instacart Shopper
Self employed
02.2023 - Current
Video Editing Intern
Self employed
05.2018 - Current