EKATERINA MUELLER LÓPEZ
Ottawa
Summary
Dedicated and reliable student seeking a part-time position with higher hours in a dynamic environment that values strong interpersonal skills. Proven ability to foster positive relationships and contribute to a collaborative atmosphere, enhancing overall workplace morale. Committed to leveraging enthusiasm and work ethic to support team objectives while promoting a productive and positive work culture. Prepared to adopt a proactive approach to challenges and contribute effectively from day one.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Line Cook
Corner’s Bar and Grill
04.2022 - 09.2022
- Improved skills in working under pressure
- Learned to cooperate with other people from different age groups
- 2-3 shifts a week and easy to work after school
Sales Associate
H&M Place D'Orleans
10.2022 - 03.2024
- Extensive knowledge in customer service.
- Learned how to be helpful even in the most difficult situations using active listening and having a friendly attitude.
- Learned how to adapt to different situations.
Hostess
Chuck’s Roadhouse
03.2024 - 08.2024
- Extensive knowledge in customer service.
- Learned how to be helpful even in the most difficult situations using active listening and having a friendly attitude.
- Learned how to adapt to different situations.
- Improved skills in working under pressure
- Learned to cooperate with other people from different age groups
- 2-3 shifts a week and easy to work after school
Hostess / Barback / Beginner Server
Wild Wing
02.2025 - Current
- Provided exceptional customer service, enhancing guest experiences through attentive interactions.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Maintained cleanliness and organization of bar area to ensure efficient workflow during peak hours.
Barista
Starbucks
07.2025 - 09.2025
- IMPORTANT; did not quit, store got shut down.
- Prepared and served high-quality coffee beverages in fast-paced environment.
- Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Provided exceptional customer service, enhancing overall guest experience through personalized interactions.
Education
Bachelor of Science - Kinesiology
University of Ottawa
Ottawa06-2028
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SIR WILFRED LAURIER SECONDARY SCHOOL
06.2024
Skills
- Customer service
- Detail-oriented
- Exceptional communication
- Guest engagement
- Complaint handling
- Guest complaint resolution
- Safe food handling
- Effective multitasking
- Patience and empathy
- Phone etiquette
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Certification
SmartServe
Whimis
Timeline
Barista
Starbucks
07.2025 - 09.2025
Hostess / Barback / Beginner Server
Wild Wing
02.2025 - Current
Hostess
Chuck’s Roadhouse
03.2024 - 08.2024
Sales Associate
H&M Place D'Orleans
10.2022 - 03.2024
Line Cook
Corner’s Bar and Grill
04.2022 - 09.2022
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SIR WILFRED LAURIER SECONDARY SCHOOL
Bachelor of Science - Kinesiology
University of Ottawa