Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

EKATERINA MUELLER LÓPEZ

Ottawa

Summary

Dedicated and reliable student seeking a part-time position with higher hours in a dynamic environment that values strong interpersonal skills. Proven ability to foster positive relationships and contribute to a collaborative atmosphere, enhancing overall workplace morale. Committed to leveraging enthusiasm and work ethic to support team objectives while promoting a productive and positive work culture. Prepared to adopt a proactive approach to challenges and contribute effectively from day one.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Line Cook

Corner’s Bar and Grill
04.2022 - 09.2022
  • Improved skills in working under pressure
  • Learned to cooperate with other people from different age groups
  • 2-3 shifts a week and easy to work after school

Sales Associate

H&M Place D'Orleans
10.2022 - 03.2024
  • Extensive knowledge in customer service.
  • Learned how to be helpful even in the most difficult situations using active listening and having a friendly attitude.
  • Learned how to adapt to different situations.

Hostess

Chuck’s Roadhouse
03.2024 - 08.2024
  • Extensive knowledge in customer service.
  • Learned how to be helpful even in the most difficult situations using active listening and having a friendly attitude.
  • Learned how to adapt to different situations.
  • Improved skills in working under pressure
  • Learned to cooperate with other people from different age groups
  • 2-3 shifts a week and easy to work after school

Hostess / Barback / Beginner Server

Wild Wing
02.2025 - Current
  • Provided exceptional customer service, enhancing guest experiences through attentive interactions.
  • Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
  • Maintained cleanliness and organization of bar area to ensure efficient workflow during peak hours.

Barista

Starbucks
07.2025 - 09.2025
  • IMPORTANT; did not quit, store got shut down.
  • Prepared and served high-quality coffee beverages in fast-paced environment.
  • Maintained cleanliness and organization of workstations, ensuring compliance with health standards.
  • Trained new baristas on beverage preparation techniques and customer service protocols.
  • Provided exceptional customer service, enhancing overall guest experience through personalized interactions.

Education

Bachelor of Science - Kinesiology

University of Ottawa
Ottawa
06-2028

undefined

SIR WILFRED LAURIER SECONDARY SCHOOL
06.2024

Skills

  • Customer service
  • Detail-oriented
  • Exceptional communication
  • Guest engagement
  • Complaint handling
  • Guest complaint resolution
  • Safe food handling
  • Effective multitasking
  • Patience and empathy
  • Phone etiquette

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

SmartServe

Whimis

Timeline

Barista

Starbucks
07.2025 - 09.2025

Hostess / Barback / Beginner Server

Wild Wing
02.2025 - Current

Hostess

Chuck’s Roadhouse
03.2024 - 08.2024

Sales Associate

H&M Place D'Orleans
10.2022 - 03.2024

Line Cook

Corner’s Bar and Grill
04.2022 - 09.2022

undefined

SIR WILFRED LAURIER SECONDARY SCHOOL

Bachelor of Science - Kinesiology

University of Ottawa
EKATERINA MUELLER LÓPEZ