Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nataliya Kukuruza

Edmonton,AB

Summary

Efficient Server known for productivity and ability to complete tasks swiftly. Specialize in customer service, time management, and conflict resolution, ensuring smooth dining experiences. Excel in communication, adaptability, and teamwork, leveraging these skills to meet diverse customer needs and maintain high satisfaction levels.

Overview

10
10
years of professional experience

Work History

Line Cook

McDonald's
Edmonton, Alberta
11.2024 - Current
  • Adhered to sanitation policies at all times when handling food products.
  • Plated dishes according to restaurant presentation standards before delivering them to customers.
  • Managed multiple tasks simultaneously while remaining organized in a fast-paced environment.
  • Prepared food items consistently and in compliance with recipes, portioning, cooking and waste control guidelines.
  • Ensured that all dishes were prepared according to recipe specifications.
  • Followed health and safety standards to ensure safe working environment for employees and customers alike.
  • Cooked multiple orders simultaneously during busy periods.

Commercial Cleaner

West Edmonton Mall
Edmonton, Alberta
06.2023 - 08.2024
  • Requisitioned supplies or equipment for cleaning and maintenance duties.
  • Serviced, cleaned and restocked restrooms.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Mopped, polished, and waxed floors using appropriate cleaning supplies and equipment.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.

Commercial Cleaner

Amazon Warehouse
Acheson, Alberta
03.2023 - 06.2023
  • Inspected facilities regularly to identify potential safety hazards or areas that need attention.
  • Set up ladders or scaffolding when needed to reach high places during cleaning activities.
  • Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
  • Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
  • Followed safety protocols when handling hazardous materials or operating machinery.
  • Removed trash from bins and disposed of it properly according to regulations.
  • Followed company uniform, performance and security policies with every job.

Housekeeping Nurse

Hospital of St. Alzbety
Prague, CZ, Czech Republic
02.2020 - 02.2023
  • Participated in quality improvement initiatives in order to improve patient outcomes.
  • Responded quickly and effectively in emergency situations utilizing advanced life saving skills when needed.
  • Delivered compassionate care to increase comfort and psychological, social and spiritual well-being.
  • Ensured that all documentation was accurate and up-to-date according to established guidelines.
  • Facilitated communication between members of the healthcare team by attending interdisciplinary meetings.

Server

Hilton Prague Old Town
Prague, CZ, Czech Republic
04.2015 - 02.2020
  • Stayed informed about daily specials, new menu items, promotions.
  • Followed health safety guidelines when preparing and serving food products.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Set up tables in between patrons to reduce wait times.
  • Responded to ad hoc cleaning duties at end of shift.

Education

Specialist - Hotel And Restaurant Business

Kharkiv Colledge of Food Industry
Kharkiv, Ukraine
06-1994

Skills

  • Food inspection
  • Table resetting
  • Dining customer service
  • Strong work ethic
  • Menu presentation
  • Safe food handling
  • Exceptional customer service
  • Task prioritization
  • Dining area maintenance
  • Customer service
  • Cleanliness standards

Timeline

Line Cook

McDonald's
11.2024 - Current

Commercial Cleaner

West Edmonton Mall
06.2023 - 08.2024

Commercial Cleaner

Amazon Warehouse
03.2023 - 06.2023

Housekeeping Nurse

Hospital of St. Alzbety
02.2020 - 02.2023

Server

Hilton Prague Old Town
04.2015 - 02.2020

Specialist - Hotel And Restaurant Business

Kharkiv Colledge of Food Industry

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Nataliya Kukuruza