Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Einz Tan

Richmond,British Columbia

Summary

Dynamic customer service professional with a proven track record at Tim Hortons YVR, excelling in international customer service and problem-solving. Recognized for maintaining high customer satisfaction and effectively managing inquiries. Adept at team collaboration and sales, bringing enthusiasm and adaptability to every interaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Customer Service

Tim Hortons YVR
Richmond, British Columbia
08.2021 - Current
  • Greeted guests and provided customer service.
  • Assisted with resolving escalated customer service complaints.
  • Operated cash registers and provided customer service.

Customer Service

Intercruises Shoreside & Port Services
Vancouver, British Columbia
04.2024 - 10.2024
  • Provided friendly and courteous customer service.
  • Maintained high levels of customer service satisfaction.
  • Managed customer service inquiries and complaints.

Education

Diploma - Tourism And Hospitality Management

Sprott Shaw College
Vancouver, BC
05-2024

GED -

Richmond Secondary School
Richmond, BC
06-2022

Skills

  • International customer service
  • Excellent customer service skills
  • Sales and customer service
  • Team collaboration
  • Problem solving
  • Adaptability

Languages

Tagalog
Native/ Bilingual

Certification

  • Food Safe Level 1
  • Management of Food and Beverage Operation ( AHLEI )

Timeline

Customer Service

Intercruises Shoreside & Port Services
04.2024 - 10.2024

Customer Service

Tim Hortons YVR
08.2021 - Current

Diploma - Tourism And Hospitality Management

Sprott Shaw College

GED -

Richmond Secondary School

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Einz Tan