Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ehsan Masumi

Temecula,CA

Summary

Professional automotive parts specialist prepared for role with history of optimizing inventory and ensuring seamless parts distribution. Skilled in identifying and sourcing automotive parts, contributing to high customer satisfaction and operational efficiency. Known for strong team collaboration and adaptability to changing demands, providing reliable support in dynamic environments.

Overview

11
11
years of professional experience

Work History

Parts Advisor

BMW OF MURRIETA
12.2016 - Current
  • Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
  • Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
  • Assisted technicians in diagnosing vehicle issues by providing expert advice on proper replacement parts.
  • Reached out to vendors outside usual network to find parts not available from traditional sources.
  • Achieved exceptional reputation for quality parts

Customer Service Supervisor

Fry’s Electronics
06.2014 - 03.2016
  • Demonstrated exceptional problem-solving abilities in navigating challenging customer scenarios and finding solutions that met their needs as well as aligned with company policies.
  • Led by example, handling complex customer issues personally to ensure high standards of service.
  • Collaborated with other departments to address recurring customer concerns, improving overall service quality.

Education

High School Diploma -

Palomar College
San Marcos, CA

Skills

  • Parts cataloging
  • Cash handling
  • Forklift operation
  • Problem-solving
  • Returns handling
  • Problem-solving skills
  • Team collaboration

Timeline

Parts Advisor

BMW OF MURRIETA
12.2016 - Current

Customer Service Supervisor

Fry’s Electronics
06.2014 - 03.2016

High School Diploma -

Palomar College

Similar Profiles

CREATE PROFILE
Ehsan Masumi