Egiemeh Ugiomoh
Hamilton,ON
Summary
Highly motivated retail sales associate. Skilled in building relationships with customers and providing exceptional service. Proficient in point-of-sale systems and inventory management. Adept at multitasking and working in a fast-paced environment. Seeking to leverage my skills and experience to contribute to the success of a dynamic retail team.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Basketball Camp Coach (8-14 Years)
Stone Bridges Learning Resources
07.2017 - 10.2023
- Organized daily schedules and supervised camp operations, ensuring a safe and structured environment for participants aged 8-14
- Designed age-appropriate drills that catered to various skill levels, enhancing each player''s overall development while ensuring participants had fun.
- Fostered teamwork among camp participants through group activities and collaborative exercises.
- Cultivated strong communication skills among team members with frequent group discussions on strategy and game tactics.
Store Manager
University Of Port Harcourt Novelty Store
03.2017 - 04.2019
- Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Boosted visibility and sales by collaborating with Faculty and student bodies on design and sales of novelty items related to their events.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Developed a successful employee retention plan, reducing staff turnover rates significantly.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Sales Associate
Lusso Clothiers
02.2015 - 01.2017
- Boosted sales revenue by establishing a strong relationship with customers and suggesting products that catered to their specific clothing needs..
- Boosted customer satisfaction levels through exceptional service, both before and after sales, and providing a welcoming store environment.
- Developed and managed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level knowlege of our in-store product.
Education
Bachelor of Science - Chemical Engineering
University of Port Harcourt
Port Harcourt, Nigeria.06.2016
Skills
- Customer Service
- Fluent in English
- Product Promotions
- CRM
- Suggestive Selling
- Sales Goals Attainment
- Time management
- Multitasking
- Brand representation
- Stockroom Management
- Proficient with Technology
Languages
English
Native or Bilingual
Certification
- Google Technical Support Fundamentals, - Coursera -7th July 2021
Timeline
Basketball Camp Coach (8-14 Years)
Stone Bridges Learning Resources
07.2017 - 10.2023
Store Manager
University Of Port Harcourt Novelty Store
03.2017 - 04.2019
Sales Associate
Lusso Clothiers
02.2015 - 01.2017
Bachelor of Science - Chemical Engineering
University of Port Harcourt
- Google Technical Support Fundamentals, - Coursera -7th July 2021
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