EGEONU PRINCE UGWUMSINACHI
Winnipeg,MB
Summary
Experienced in customer care with a proven track record of consistently enhancing customer satisfaction and effectively addressing inquiries. Collaborative team player adept at adapting to changing needs within the organization. Expertise in conflict resolution and strong communication skills enable effective solution finding.
Overview
2
2
years of professional experience
Work History
Construction Worker
Mbconcrete
06.2024 - 09.2024
- Utilized hammers, saws, squares, levels, and fastening devices to complete projects.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Worked independently in fast-paced environment while meeting productivity and quality expectations.
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
Customer Care Representative
DECENT GLOBAL
06.2023 - 11.2023
- Preparing visit agenda and other visit-related matters
- Conducting university tours
- Preparing brochures, tour guides, tapes, videos, maps and other guest-related communications materials
- Preparing gift items for the visitors
- Preparing and publishing materials for public including dealers, agents, advisory bodies and employees
- Helping out other departments to promote and publish event announcements and other event related advertisement materials
- Announcing new products or services and enhancements in products and services, though editorial channels of mass media
- Developing and executing promotional materials
- Participating in exhibits and marketing events
- Managing sponsorship
- Building and managing relationships with other companies
Receptionist/Accountant
Ngahason Investment LTD
06.2022 - 05.2023
- Was in charge of all office activities
- Guest reception activities
- Managing sponsorship
- Look out for a new contract on the internet
- Send reports to respective authorities
- Handled the company's funds for procurement
- Correlate the claim at the end of the month for submission to receive payment
- Reconcile the account at the end of each month for reports
- Send reports to the authority
Education
University of Manitoba - International Business
University of Manitoba
Winnipeg, MB01.2024
High school Certification -
St Peter's Seminary
Nigeria06.2020
Skills
- Inbound customer service
- Basic math
- Punctual and reliable
- Appointment scheduling
- Payment processing
- Complaint handling
- Scheduling
- Call center experience
- Inbound customer service
Hobbies and Interests
- Music
- Reading/Research
- Meeting people/Making Friends
- Football
Timeline
Construction Worker
Mbconcrete
06.2024 - 09.2024
Customer Care Representative
DECENT GLOBAL
06.2023 - 11.2023
Receptionist/Accountant
Ngahason Investment LTD
06.2022 - 05.2023
University of Manitoba - International Business
University of Manitoba
High school Certification -
St Peter's Seminary
Similar Profiles
Amanda LusignanAmanda Lusignan
Disability Support Professional at Trailblazers Life ChoicesDisability Support Professional at Trailblazers Life Choices
Masyn PaoMasyn Pao
Kids Soccer Coach at Summer FCKids Soccer Coach at Summer FC
Kamalpreet SinghKamalpreet Singh
HR Recruiter at Canadian Prairie TransportHR Recruiter at Canadian Prairie Transport
Tal SherepanovTal Sherepanov
Electrical & Controls Engineer at Brar Engineering Ltd.Electrical & Controls Engineer at Brar Engineering Ltd.
Mike SjostromMike Sjostrom
Construction Worker at Self-employedConstruction Worker at Self-employed