Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
7
7
years of professional experience
Work History
Building Superintendent
WhiteRose Janitorial Services Ltd.
04.2023 - 12.2023
Enhanced building safety by conducting regular inspections and addressing maintenance issues promptly.
Developed strong relationships with tenants, resulting in increased lease renewals and satisfaction rates.
Increased tenant satisfaction by promptly addressing concerns and resolving any conflicts between residents or staff members.
Kept common areas clean and well-maintained, contributing to welcoming environment for tenants.
Sales Representative
Freedom Mobile
02.2023 - 04.2023
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Sales Executive
Gateway Motors Group
09.2019 - 07.2022
Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
Exceeded quarterly targets consistently through diligent prospecting and tailored product presentations.
Developed key partnerships, resulting in increased lead generation and cross-selling opportunities.
Senior Bank Teller
China Banking Corp.
01.2017 - 08.2019
Enhanced customer satisfaction by providing efficient and accurate transaction processing.
Streamlined daily operations for increased productivity by implementing improved cash handling procedures.
Maintained balanced cash drawer with meticulous attention to detail, ensuring accuracy in all transactions.
Education
Post Graduate Diploma - Global Business Management