EDWARD LI
Gatineau,QC
Summary
Results-driven Networking and Computing Specialist with over 15 years of experience in information and communications technology and the telecommunications field. Proven track record in project management, solution providing, and improvement, resulting in maximized performance and reduced implementation and operation costs. Strong expertise in designing, implementing, securing, and troubleshooting networked computers, including installation, configuration, integration, maintenance, and operation in a multi-platform and virtual environment. Recognized for exceptional project management, communication, problem-solving, and analytical skills. Demonstrated ability to deliver high-quality customer service while working collaboratively or independently. Respected for creative thinking and effective communication skills that foster cohesion and engagement across all levels of staff, management, vendors, and clients.
Overview
24
24
years of professional experience
Work History
Supervisor of IT Operations
Teaching and Learning Services, Learning Spaces
2013.11 - Current
- Successfully initiated and planned the Hyflex classroom, a hybrid teaching and recording solution project for synchronous and asynchronous classes encompassing 50 classrooms
- Defined and designed the architecture, managed and monitored development progress and resources, and coordinated with hardware installation, networking, security, and programming teams
- Spearheaded the classroom video auto recording, streaming, and encoding project
- Designed and implemented a clustered video encoding system with 40 Windows machines
- Developed programs and scripts using Python, Microsoft batch, PHP, and MySQL on Linux and Windows platform for video delivery
- Managed resources, monitored workflows, assigned tasks, and reviewed work with TLS IT team
- Negotiated with different teams in the department, providing recommendations for the purchase of computing hardware and software, implementation of new infrastructure and solutions, and technical support for staff using Windows, Linux, and Mac systems
- Designed and implemented the IT network, built and deployed systems, optimized performance, and improved reliability of servers and data storage under SAN and NAS structures
- Implemented and maintained video, database, and file storage servers on ESXi virtual environments with LAMP solutions
- Designed the content delivery network (CDN) on AWS platform for life streaming service
- Managed the classroom PCs with Active Directory
- Designed and implemented the video and audio system for TVO hub studio, installed and tested video and audio signal transmission to TVO station.
Computing Specialist
Carleton University, Earth Sciences Department
2012.11 - 2013.10
- Implemented SAMBA server for department domain control and shared storage
- Enhanced disaster recovery capabilities and optimized resources through server virtualization on a Hyper-V cluster environment
- Installed, operated, and maintained computer systems, software applications, and computer networking for students, faculty, and staff.
System Engineer
Wildboar CTI System Corp.
2009.06 - 2012.11
- Consulted with clients to determine software and hardware requirements, evaluated, installed, and maintained client PC hardware and applications in Windows 7/8 and Windows Server 2008/2012 environments
- Implemented and maintained data servers with redundant configurations and generated standard installation and data backup procedures.
Senior System Engineer, Project Manager
NORTEL
2000.06 - 2008.05
- Directed three WiMAX network projects across 45 sites, achieving the fastest completion time of 3 months among 4 competing vendors
- Led system installation and commissioning, managed schedules and progress, and supervised subcontractors
- Managed project management for three DWDM and SDH network installations, scheduling and allocating resources for a team of 4 members
- Led GSM/GPRS/UMTS/CDMA network extension and capacity upgrade projects
- Optimized existing networks by adjusting radio network parameters and providing hardware problem solutions
- Evaluated the utilities and condition of system operation and network management system
- Troubleshot systems and provided technical and operational support to clients and team members
- Developed test strategies and plans, estimated time and cost for testing equipment, environments, and resources.
Education
Skills
- Operations Management
- Staff Management
- Strategic Planning
- Data Analytics
- Training and mentoring
- Staff Development
- Project Management
- Complex Problem-Solving
Knowledgeandskills
Windows, Mac, Linux systems and multi-platform integration, Windows Desktop, Windows Server, Multipoint Server, Mac OS X, Ubuntu, CentOS Linux, Solaris, network environments, network interface configuration, internet protocols, VLANs, TCP/IP, ICMP, DNS, SMTP, HTTPS, NTP, virtualization technology, VMware ESXi, Microsoft Hyper-V, network data storage, NAS, SAN, iSCSI, NFS, server data redundancy, NTFS, Ext4, APFS, HFS+, FAT32, Active Directory, LDAP, Linux, Apache, MySQL, PHP (LAMP), IIS, Microsoft SQL, C, C++, VB, JAVA, Python, UNIX Shell, Microsoft batch file, Windows PowerShell
Timeline
Supervisor of IT Operations
Teaching and Learning Services, Learning Spaces
2013.11 - Current
Computing Specialist
Carleton University, Earth Sciences Department
2012.11 - 2013.10
System Engineer
Wildboar CTI System Corp.
2009.06 - 2012.11
Senior System Engineer, Project Manager
NORTEL
2000.06 - 2008.05
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