Edward Garibay
Bakersfield
Summary
Dynamic and results-driven sales professional with extensive experience at Haddad Dodge and Cerritos Nissan. Excelled in CRM proficiency and persuasive communication, consistently exceeding sales targets. Skilled in building lasting customer relationships and strategic planning, ensuring high levels of customer satisfaction and repeat business.
Overview
7
7
years of professional experience
Work History
Sales Consultant
Bill Wright Toyota
06.2024 - 01.2025
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Followed up with existing customers to provide additional support and address concerns.
- Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
Sales Consultant
Haddad Dodge Ram & Kia
05.2021 - 06.2024
- Consult with customers to understand their automotive needs and guide them to the best vehicle options.
- Achieve and exceed monthly sales targets, consistently ranking among the top sales consultants.
- Maintain up-to-date knowledge of product features, promotions, and financing options.
- Build long-term relationships with clients, ensuring repeat business and customer satisfaction.
- Assist with the dealerships customer service initiatives, ensuring positive customer experiences.
Internet Sales Manager
Cerritos Nissan
02.2018 - 04.2021
- Manage inbound internet leads, respond promptly to inquiries, and guide customers through the vehicle selection process.
- Work with online platforms, ensuring effective communication through email, chat, and phone to convert online prospects into sales.
- Achieve monthly sales targets by effectively following up on leads and offering personalized recommendations based on customer preferences.
- Provide detailed information about vehicle features, pricing, financing options, and promotions through online channels.
- Collaborate with the sales team to ensure a smooth transition from online inquiries to in-store purchases and customer satisfaction.
- Utilize CRM systems to track customer interactions, sales progress, and follow-up .
Education
HS Diploma -
South Gate High School
South Gate, CA06.2016
Skills
- Bilingual
- Time management
- Customer relationship management
- CRM proficiency
- Objection handling
- Persuasive communication
- Product and service sales
- Strategic planning
- Sales strategies
- Project management
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Bill Wright Toyota
06.2024 - 01.2025
Sales Consultant
Haddad Dodge Ram & Kia
05.2021 - 06.2024
Internet Sales Manager
Cerritos Nissan
02.2018 - 04.2021
HS Diploma -
South Gate High School
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