EDUARDO SOARES
Vancouver
Summary
Dynamic and adaptable undergraduate student with 6 months of proven experience in customer service and sales. Currently enrolled in the International Business Management diploma program at Greystone College. Highly skilled in delivering exceptional customer experiences, fostering meaningful connections, and maintaining an appealing, organized retail environment. A strong communicator with a keen eye for detail, driven to excel and grow within a fastpaced, globally recognized brand.
Overview
1
1
year of professional experience
Work History
Sales Associate
Telus Communications
01.2025 - 04.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Kitchen Support Assistant
Suyo Modern Peruvian
09.2024 - 01.2025
- Supported efficient kitchen operations in high-pressure environments while communicating effectively with team members.
- Communicated effectively with team members, fostering collaboration and teamwork to maintain a smooth workflow and address challenges promptly.
- Assisted in inventory management by monitoring stock levels, preventing shortages, and minimizing waste through efficient use of resources.
Sales Associate and Retailer
Lorendu Modas
01.2024 - 08.2024
- Delivered exceptional customer service, fostering strong customer relationships and ensuring a high level of satisfaction and loyalty.
- Assisted over 100 customers in selecting products tailored to their preferences, style, and budget.
- Maintained an organized, visually appealing store layout, managing an inventory of approximately 1,000 clothing items to enhance the shopping experience.
- Trained new employees on store policies, customer service standards, and inventory organization, ensuring seamless onboarding.
Education
International Business Management - Co-op
Greystone College
Vancouver, BC08.2025
High School / Diploma -
Imperatriz Leopoldina College
São Paulo12.2023
Skills
- Excellence in Customer Service and Client Satisfaction
- Advanced Sales Skills with Focus on Upselling Strategies
- Conflict Resolution and Decision-Making
- Fast Learner with High Adaptability
- Goal-Oriented and Results-Driven
- Time Management and Task Prioritization
- Collaborative Mindset with High Adaptability in Team Environments
- Teamwork and collaboration
- Problem-solving skills
- Customer service
LANGUAGES
Portuguese - Native
English - Advanced Level
Timeline
Sales Associate
Telus Communications
01.2025 - 04.2025
Kitchen Support Assistant
Suyo Modern Peruvian
09.2024 - 01.2025
Sales Associate and Retailer
Lorendu Modas
01.2024 - 08.2024
International Business Management - Co-op
Greystone College
High School / Diploma -
Imperatriz Leopoldina College
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