Eduardo Mejia
Anaheim
Summary
Dynamic sales representative with a proven track record at San Antonio Winery, enhancing client satisfaction and driving revenue through exceptional customer service and relationship building. Bilingual in English and Spanish, I leverage my WSET level 1 certification to provide tailored product recommendations, consistently exceeding sales targets and fostering long-term client loyalty.
Overview
15
15
years of professional experience
Work History
Sales Representative
San Antonio Winery
11.2018 - Current
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Merchandiser
Gallo Winery
09.2013 - 11.2018
- Kept sales floor clean, neat, and well-stocked for customers, helping to drive consistent sales with professional arrangements.
- Pushed and stocked product in multiple departments and consistently met time targets.
- Increased customer satisfaction by providing exceptional product knowledge and recommendations tailored to individual needs.
- Managed store layouts by placing in-demand products in areas visible to customers to maximize sales.
- Kept work areas neat, clean and free from debris.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
Dishwasher
MBK Senior Living
01.2017 - 02.2018
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
Merchandiser
Harbor Distributing Southern California
02.2013 - 09.2013
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Produce Clerk
Jons Marketplace
01.2011 - 02.2013
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Courtesy Clerk
Food 4 Less Supermarket
03.2010 - 01.2011
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
- Helped customers take merchandise out of store and loaded items into vehicles.
- Helped maintain a positive store image by keeping entranceways clean, clear, and welcoming for customers.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected shopping carts from parking lot daily.
Education
High School Diploma -
North Orange County Community College District
Anaheim, CA07-2011
Skills
- Customer service
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- bilingual in English and Spanish can read and write both
- WSET level 1 certified
Timeline
Sales Representative
San Antonio Winery
11.2018 - Current
Dishwasher
MBK Senior Living
01.2017 - 02.2018
Merchandiser
Gallo Winery
09.2013 - 11.2018
Merchandiser
Harbor Distributing Southern California
02.2013 - 09.2013
Produce Clerk
Jons Marketplace
01.2011 - 02.2013
Courtesy Clerk
Food 4 Less Supermarket
03.2010 - 01.2011
High School Diploma -
North Orange County Community College District
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