Edgard Jose Silva Lopez
Nepean,ON
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Amazon Yow3. (FC Associate 1)
Amazon
Nepean, ON
09.2022 - Current
- Learned new skills and applied to daily tasks to improve efficiency and productivity.
- Maintained excellent attendance record, consistently arriving to work on time.
- Collaborated with team members to achieve target results.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Exceeded goals through effective task prioritization and great work ethic.
Supervisor
Servicemaster
Ottawa, ON
01.2022 - 09.2022
- Helped support daily management of department duties, including allocating labor, leading meetings, assigning job duties.
- Demonstrated an excellent ability to communicate with leadership and associates.
- Managed inventory deviations and reverse logistics.
- Coached associates to work safely at all times.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Worked with management team to implement proper division of responsibilities.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
Supervisor
Crane IFS
Ottawa, ON
07.2021 - 12.2021
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts.
- Worked with management team to implement proper division of responsibilities.
- Maintained compliance with company policies, objectives and communication goals.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor
KBS
Ottawa, ON
03.2020 - 07.2021
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Developed training, task and process guidelines and communicated clear and concise directions to employees.
- Coordinated employee schedules to keep pace with business needs and meet company demands.
- Defined operational metrics to evaluate efficiency of processes and procedures.
- Worked with management team to implement proper division of responsibilities.
Education
CCNP Building Scalable Internetworks
University Rafael Belloso Chacin
Maracaibo, Ve08.2009
Cisco CCNA 1-4 - Spanish - English
University Rafael Belloso Chacin,
Maracaibo, Ve07.2008
Skills
- Microsoft Office, Excel, and Power Point, Access
- Admin Problem Solver
- Process Evaluations
- Process and Procedure Refinement
- Consultative Sales Approach
- Maintaining Clean Work Areas
- Strong Organizational Skills
- Multitasking and Time Management
- Resource Coordination and Allocation
- Computers and Technology
- Loss Prevention Strategies
- Applicant Tracking Systems
Languages
Professional working proficiency in English and Spanish
Affiliations
Participated in the organization netrider Cisco 2007 Venezuela.
Timeline
Amazon Yow3. (FC Associate 1)
Amazon
09.2022 - Current
Supervisor
Servicemaster
01.2022 - 09.2022
Supervisor
Crane IFS
07.2021 - 12.2021
Supervisor
KBS
03.2020 - 07.2021
CCNP Building Scalable Internetworks
University Rafael Belloso Chacin
Cisco CCNA 1-4 - Spanish - English
University Rafael Belloso Chacin,
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