Developed strong communication and problem-solving abilities in customer-focused environment, seeking to transition into new field. Demonstrates adaptability and quick learning curve, capable of excelling in various settings. Aims to leverage field work, education, training and customer service experience to contribute effectively in new role.
Overview
13
13
years of professional experience
3
3
years of post-secondary education
3
3
Certifications
1
1
Language
Work History
Water Utility Worker
Los Angeles Department of Water and Power
Los Angeles
09.2023 - Current
Supervise as acting senior water utility worker by planning daily workload and train new employees
Assist in training new hires on company procedures, safety guidelines, and job-specific tasks to ensure a consistent level of service quality across the workforce.
Contribute to a positive work environment through effective communication and collaboration with colleagues across various departments.
Inspect, maintain, repair and replace water pressure regulators and other control valves
Use computer software to analyze date, water flows and tank/reservoir levels to make necessary repairs or adjustments
Maintain and operate gate valves as needed for work performed
Maintain and repair altitude valves at water distribution tanks
Adjust regulators to control water pressures and flow
Water Treatment Plant Operator
Santa Clarita Valley Water Agency
Santa Clarita, CA
07.2022 - 09.2023
Controlled and monitored the operation of water treatment plants which included adjusting flows, setting, adjusting, and backwashing filters and contact clarifiers
Logged operational activities and process information through shift using excel and other office software
Monitored water quality and adjusted chemical dosages to meet regulatory standards.
Operate and monitor pumps, valves, and related equipment to regulate the flow of water through the treatment plants and related facilities using Supervisory Control and Data Acquisition (SCADA)
Maintained accurate records of plant operations, including daily logs, maintenance reports, and regulatory documentation.
Take water samples and perform laboratory testing (chlorine residual, pH, turbidity, temperature, ammonia and nitrite)
Water System Technician
Santa Clarita Valley Water Agency
Santa Clarita, CA
04.2021 - 07.2022
Worked in the installation, construction, maintenance, operation and repair of water distribution facilities and equipment, including pumping, production, storage, and disinfection systems
Used GIS computer programs for mapping, asset location and as-built information
Used computer programs such as cmms and excel to track and record maintenance and repairs in water filtration plants
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Removed, disassemble and repairs pump/motor assemblies, equipment, and components
Replaced packing, grease, and change oil on motors
Inspected and repair chlorine leaks at feed pumps and throughout water treatment plant
Utility Worker
Santa Clarita Valley Water Agency
Santa Clarita, CA
04.2019 - 04.2021
Performed maintenance and repairs within the water distribution system (mains, service lines, hydrants, main line valves)
Performed maintenance as part of the gate valve crew
Operate line valves and hydrant valves
Located and mark agency facilities in accordance with underground service alert responsibilities
Communicated with contractors about construction jobs via email and phone as needed
Replaced customer meters (residential and commercial) sizes ranging from 3/4”-6”
Operated Agency vehicles and equipment used in the operation, maintenance, repair, and construction of potable water distribution and recycled water
Utility Worker
California American Water
Newbury Park/Rosemead, CA
07.2012 - 04.2019
Supervised and trained new hires as an experienced water utility worker, on company procedures, safety guidelines, and software systems used for all work related duties
Inspected contractor jobs (assign material, inspect and complete documents)
Performed maintenance and repairs within the water distribution system (main line and hydrant valves, hydrants, service lines and customer meters)
Assessed, through pilot programs, new meter reading software, GIS and workload software, and customer service work orders software
Educated customers of programs available during water conservation mandates
Analyzed meters, read, collected and downloaded data for customers
Installed water meters ranging from 5/8” to 2” and inspect testing for larger meters
Installed/Repaired water service mains and service lines
Demonstrated flexibility in adapting to changing priorities, assisting in emergency situations as needed while ensuring regular duties were still completed on time.