JENNIFER COLON
Independence
Summary
Experienced and dedicated professional with a strong focus on time management and multitasking. Committed to delivering exceptional results, driven by a passion for excellence. With over 16 years of experience in various management and customer service roles, honed skills in providing top-notch service and fostering positive relationships with clients.
Overview
17
17
years of professional experience
Work History
Administrative Clerk
Los Angeles Department of Water and Power
01.2019 - Current
- Create, maintain, and enter information into databases such as ERSP, Maximo and M5.
- Interacts regularly with accounts payable personnel, buyers, end users, vendors, and others involved in the procurement process.
- Set up and manage paper and electronic filing systems, recording information on paid invoices.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
- Complete forms in accordance with company procedures
- Locate and attach appropriate files to incoming correspondence requiring replies from vendors.
- Manage the Owens Valley mail box and coordinate the flow of information, internally or with other organizations
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions
- Order and dispense supplies.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
Parts Sales Manager
Autozone
09.2011 - 10.2015
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
- Complete forms in accordance with company procedures
- Take inventory or examine merchandise to identify items to be reordered or replenished
- Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers
- Perform general office work including customer service, basic word processing, data entry, filing and organizing
Warehouse Supervisor
Harbor Freight Tools USA
11.2010 - 09.2011
- Supervised warehouse operations by managing employees during shifts.
- Supervised shipping and receiving, distribution and workplace safety.
- Supervised shipping and handling operations.
- Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
- Operated warehouse material handling equipment correctly to move loads.
- Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
- Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
- Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Customer Service Representative
Carquest Auto Parts
08.2008 - 04.2011
- Expedite the procurement and delivery of materials, supplies, parts, tools, equipment, and services.
- Streamlined order processing and fulfillment by accurately tracking incoming shipments and efficiently organizing stock on shelves.
- Maintained a clean, safe, and organized store environment for customers and employees through diligent attention to detail.
- Assisted with employee training initiatives, sharing knowledge on best practices for inventory management and customer service techniques.
- Factored shipping procedures, rates and routes in making determinations on best shipping methods for materials.
- Reconcile purchase card monthly.
Education
High School Diploma - General
West Covina High School
West Covina, CA06.1999
Skills
- Clerical
- Time Management
- Instructing
- Problem-solving
- Invoice processing
- Maintaining confidentiality
- Supply ordering
- Multitasking Abilities
- Billing and invoicing
- Data entry
- Documentation and recordkeeping
Timeline
Administrative Clerk
Los Angeles Department of Water and Power
01.2019 - Current
Parts Sales Manager
Autozone
09.2011 - 10.2015
Warehouse Supervisor
Harbor Freight Tools USA
11.2010 - 09.2011
Customer Service Representative
Carquest Auto Parts
08.2008 - 04.2011
High School Diploma - General
West Covina High School
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