Eddie Arce
Glendale
Summary
Dynamic professional recognized as Employee of the Month for exceptional leadership and customer engagement. Bilingual in Spanish, with expertise in conflict resolution and thriving under pressure. Proven ability to enhance team performance while driving quality standards through proactive and motivated approaches. Career aspirations include further advancing in leadership roles to foster high-performing teams.
Overview
4
4
years of professional experience
Work History
Shift Lead
Erewhon
Los Angeles
10.2022 - 11.2024
- Recognized as Employee of the Month for exceptional performance.
- Achieved top recognition for embodying core values storewide.
- Oversaw food preparation, production and presentation according to quality standards.
- Assisted in training new staff on proper kitchen procedures and safety protocols.
- Collaborated with chefs to develop new menu items or modify existing recipes.
- Helped management stay on top of supply needs by sharing information about low or spoiled inventory.
- Enforced health codes regulations throughout the restaurant premises at all times.
Security Officer
Los Angeles Dream Center
Los Angeles
09.2021 - 09.2022
- Monitored CCTV systems to ensure safety and security of premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
- Assisted with crowd control during large events held at the facility.
Residential Advisor
Los Angeles Dream Center
Los Angeles
09.2020 - 09.2021
- Interfaced with residents to address and resolve complaints or grievances.
- Established strong relationships with faculty members and staff to ensure the smooth functioning of the residence hall environment.
- Conducted regular room inspections to ensure compliance with housing policies.
- Counseled individual students who had academic or personal difficulties.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Education
High School Diploma -
John Marshall High School
Los Angeles, CA01-2004
Skills
- Strong verbal skills; bilingual in Spanish
- Above-average customer engagement
- Effective Conflict Resolution
- Proactive Attitude
- Thrives in High-Pressure Environments
- Motivated Approach
- Self-Motivated and Team-Oriented
Timeline
Shift Lead
Erewhon
10.2022 - 11.2024
Security Officer
Los Angeles Dream Center
09.2021 - 09.2022
Residential Advisor
Los Angeles Dream Center
09.2020 - 09.2021
High School Diploma -
John Marshall High School
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