Ece Ersan
Summary
Dynamic English Language and Literature graduate driven by an insatiable thirst for growth and self-improvement. Currently on a deliberate hiatus before pursuing an MBA, I am eager to seize this opportunity to explore new avenues, expand my knowledge base, and refine essential skills. With a flexible and adaptable mindset, I am excited to immerse myself in diverse fields, particularly those related to networking and beyond. Committed to excellence and adept at navigating challenges, I am determined to make a meaningful impact in every professional endeavor. Leveraging my experience as a front office manager and executive assistant, I bring a blend of organizational prowess and interpersonal finesse to any role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Office Manager
Zeo Hotel
05.2022 - 03.2024
- Supervised and guided new employees and responded quickly to questions to improve understanding of job responsibilities.
- Prepared reports to assist business leaders with key decision making and strategic operational planning.
- Coached employees through day-to-day work and complex problems.
- Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
- Created weekly schedules for front office staff members to ensure appropriate coverage during peak hours or high demand periods.
- Developed procedures to establish accurate and organized check-in and check-out processes, increased good feedbacks by 20%.
Executive Assistant
Carisma Investment
05.2023 - 08.2023
- Handled confidential and sensitive information with discretion and tact.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
- Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
- Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
- Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
Education
Bachelor of Arts - English Language And Literature
Yeditepe University
Atasehir, Istanbul, TurkeyCurrent
Skills
- Verbal and written communication
- Office Management
- Meticulous attention to detail
- Customer Service-Oriented
- Time Management
- Complex Problem-Solving
Languages
English
Full Professional
Turkish
Native or Bilingual
Romanian
Native or Bilingual
Korean
Elementary
Language Proficiency
- Achieved an Advanced English Certificate by completing courses in English Time with accuracy and efficiency, May 2016.
- Attended a course in English for Academic Purposes from June 2022 to September 2022, which covered Essay Writing, Academic Listening and Reading, Campus Life Skills, as well as Group Work and Presentation Skills.
Certification
- D'PALS Conference, 2015-04
- English Language Program, English Time, Istanbul, Turkey, 2016-05
- Ethics Values, 2016-12
- T-MBA, 2018-03
- Entrepreneurship and Leadership, Net Kariyer
- Career Ladders, Net Kariyer, 2018-10
- Communication Makeup, Net Kariyer, 2018-10
- Effective Communication / Body Language, Net Kariyer, 2018-10
- Persuasion Techniques in Communication, Net Kariyer, 2018-10
- The Place and Importance of Violence against Women and Sexual Abuse in the Legal Society, Akansel Egitim Danısmanlık, 2019-03
- Lawsuits for Correction of Pedigree and Population Registration in the Scope of Current Jurisprudence, Akansel Egitim Danısmanlık, 2019-03
- Condition of Litigation Mediation and Conciliation Within the Framework of New Regulations, Akansel Egitim Danısmanlık, 2019-03
- Resolving Sports Law Disputes Through Arbitration, Akansel Egitim Danısmanlık, 2019-03
- The Importance of Games in Play Therapy and Child Development, Akansel Egitim Danısmanlık, 2019-03
- The Effect of Childhood Experiences on Adulthood, Akansel Egitim Danısmanlık, 2019-03
- The History of Psychology and the Process of Being a Science, Akansel Egitim Danısmanlık, 2019-03
- The Psychological Effect of Jealousy and Deceptions, Akansel Egitim Danısmanlık, 2019-03
- Does Pain That Doesn't Kill Really Make You Stronger?, Akansel Egitim Danısmanlık, 2019-03
- Gender Discrimination in Law, Akansel Egitim Danısmanlık, 2019-03
- Psychologist's Tool Bag, Akansel Egitim Danısmanlık, 2019-03
- English for Academic Purposes, Centre of English Studies, Toronto, Canada, 2022-09
Timeline
Executive Assistant
Carisma Investment
05.2023 - 08.2023
Front Office Manager
Zeo Hotel
05.2022 - 03.2024
Bachelor of Arts - English Language And Literature
Yeditepe University
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