EBONY FRASER
Calgary,Canada
Summary
Highly skilled Administrator with a background in administrative work and interdepartmental collaboration. Equipped with the necessary expertise to excel in any administrative role. Over 10 years of professional experience, known for dependability and delivering exceptional results. Strong organizational and analytical skills for efficient task and project management, ensuring seamless operations within teams or organizations. Confident in providing valuable support and contributing to the success of administrative functions.
Overview
11
11
years of professional experience
Work History
Student Services and Operations Coordinator
Rocky Mountain Play Therapy Institute
04.2022 - 10.2023
- Provided direction and guidance to internal team and students in order to achieve targets.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Collaborated with Director and Internal Instructors to evaluate needs and optimize operational plans.
- Worked my way up from Office Administrator 3 days a week, 4 hours a day, to full time Operations Coordinator in less than one year
Bartender/ Server
Ducky's Pub, Restaurant
02.2014 - 11.2022
- Brought forth a working knowledge of server operating systems
- Served as a hospitable and fast-working bartender in a fast-paced environment
- Worked to achieve high customer satisfaction rates by providing optimal customer service.
Education Trainer
CDI College Calgary
03.2021 - 04.2022
- Onboarded and Trained all new Staff joining my department
- Coordinated ongoing tasks of team members and maintained compliance with special education requirements
- Hosted continuing education and developmental training workshops for active employees department wide
- Worked to ensure a positive and hassle-free employee experience.
Receptionist/ Administrator
Essence, Wellness Clinic
08.2020 - 03.2021
- Worked as a productive and polite receptionist, handling all phone calls and initial meetings with patients and families
- Served as a dedicated Office Administrator in a fast-paced office - assisting doctors with their needs and scheduling
- Handled basic cleaning around the office
- Handled all Insurance Claims submissions on behalf of Patients and the Clinic.
Administrator
Livingston International Calgary
01.2013 - 01.2014
- Handled Multi-Million Dollar Shipping Manifests
- Scheduling Meetings for Head of the Branch - assisted her with all of her needs
- Served as a dedicated Office Administrator/ Receptionist in a fast-paced office.
Education
Highschool Diploma - undefined
Forest Lawn
CalgaryMedical Office Administration Diploma - undefined
CDI
College
CalgaryDiploma - Social Media And Web Marketing
Reeves College
Calgary, ABSkills
- Technical Proficiency
- Customer Service
- Ability to Work Under Pressure
- Ability to Work in a Team
- Effective Communication
- Microsoft Office
- Point of Sale Operations
Timeline
Student Services and Operations Coordinator
Rocky Mountain Play Therapy Institute
04.2022 - 10.2023
Education Trainer
CDI College Calgary
03.2021 - 04.2022
Receptionist/ Administrator
Essence, Wellness Clinic
08.2020 - 03.2021
Bartender/ Server
Ducky's Pub, Restaurant
02.2014 - 11.2022
Administrator
Livingston International Calgary
01.2013 - 01.2014
Highschool Diploma - undefined
Forest Lawn
Medical Office Administration Diploma - undefined
CDI
College
Diploma - Social Media And Web Marketing
Reeves College
Similar Profiles
Brenna SchulzeBrenna Schulze
Service Associate at Rocky Mountain Let’s PlayService Associate at Rocky Mountain Let’s Play
Melissa MenapaceMelissa Menapace
Licensed Outpatient Physical Therapist at Rocky Mountain Physical TherapyLicensed Outpatient Physical Therapist at Rocky Mountain Physical Therapy
Rebecca NelsonRebecca Nelson
Office Manager at Rocky Mountain Therapy ServicesOffice Manager at Rocky Mountain Therapy Services