Easton Apostle
Winnipeg
Summary
Dynamic Customer Service Supervisor with a proven track record at Sobeys, excelling in problem-solving and team leadership. Enhanced customer satisfaction. Successfully managed inventory and supervising a large team. Skilled in decision-making and maintaining composure in high-pressure situations, significantly improving team efficiency and customer service quality.
Overview
4
4
years of professional experience
Work History
Customer Service Supervisor
Sobeys
10.2020 - Current
- Managed, counted, and sold an inventory of lottery daily
- Resolved customer requests/complaints about any matter
- Handled large amounts of cash daily
- Balanced cash registers at the end of closing shifts
- Supervised a large amount of employees
- Cashier experience
- Developed and maintained strong relationships with customers to maintain loyalty and satisfaction.
- Recorded lottery data at the end of closing shifts
- Created, prepared, and delivered reports to various departments.
Education
No Degree - Education
University of Winnipeg
Winnipeg, MBHigh School Diploma -
Murdoch Mackay Collegiate
Winnipeg, MB06.2021
Skills
- Problem-Solving
- Time Management
- Customer Service
- Team Building and Leadership
- Decision-Making
- Calm in Stressful Situations
- New Hire Training
- Call Monitoring
- Complaint Resolution
- Multitasking and Organization
- Data Entry
Languages
English
Full Professional
Timeline
Customer Service Supervisor
Sobeys
10.2020 - Current
No Degree - Education
University of Winnipeg
High School Diploma -
Murdoch Mackay Collegiate
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