Earl Villar
Madera
Summary
Results-driven professional with extensive experience in customer service and team leadership. Proven track record in training staff, optimizing store operations, and enhancing customer satisfaction. Committed to fostering trust and delivering exceptional service in fast-paced environments.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Massage Therapist
Self Employed
Madera
01.2000 - Current
- Delivered customized massage therapies to meet individual client needs.
- Utilized various massage techniques to alleviate pain and promote relaxation.
- Developed strong client relationships through effective communication and trust-building.
Stocker/Ecomm
Wilco
Lake Oswego
06.2022 - 12.2023
- Stocked shelves with products according to store layout and inventory guidelines.
- Organized backroom storage areas to maintain efficient product flow and accessibility.
- Guided customers in finding items and shared product information.
Thrift Store Clerk
Salvation Army Thrift Store
Portland
06.2019 - 06.2022
- Operated cash register and processed transactions accurately for purchases.
- Assisted customers in locating desired items and provided product information.
- Organized merchandise displays to enhance store layout and customer experience.
Apparel Clerk
Fred Meyer Stores
Beaverton
07.2018 - 06.2019
- Assisted customers in selecting apparel and provided product information.
- Organized merchandise displays to enhance store visual appeal.
- Processed customer transactions accurately at the cash register.
Store Supervisor
Fallas Department Store
Madera
11.2016 - 07.2018
- Supervised daily store operations to ensure smooth workflow and customer satisfaction.
- Trained and mentored staff on customer service best practices and store policies.
- Addressed customer inquiries and resolved issues to enhance shopping experience.
Education
Certificate of Technical Studies - Word Perfect, Excel, Powerpoint, Outlook & Access
Madera Adult School
Madera, CAAssociate of Arts - Associates Of Arts
Palo Alto College
San Antonio, TXSome College (No Degree) - Journalism
San Antonio College
San Antonio, TXHigh School Diploma -
Oliver Wendall Holmes
San Antonio, TXSkills
- Client assessment
- Customer relationship management
- Team leadership
- Store operations oversight
- Inventory management
- Visual merchandising
- Trust building
Certification
- Word Perfect, Excel, PowerPoint, Outlook and Access - Certificate
Affiliations
- Volunteer - Eloise's Cooking Pot Food Bank - Tacoma, WA
Timeline
Stocker/Ecomm
Wilco
06.2022 - 12.2023
Thrift Store Clerk
Salvation Army Thrift Store
06.2019 - 06.2022
Apparel Clerk
Fred Meyer Stores
07.2018 - 06.2019
Store Supervisor
Fallas Department Store
11.2016 - 07.2018
Massage Therapist
Self Employed
01.2000 - Current
Certificate of Technical Studies - Word Perfect, Excel, Powerpoint, Outlook & Access
Madera Adult School
Associate of Arts - Associates Of Arts
Palo Alto College
Some College (No Degree) - Journalism
San Antonio College
High School Diploma -
Oliver Wendall Holmes