Eakmeet Bajwa
Summary
Dynamic business professional with extensive experience at Canadian Tire Corporation, excelling in team leadership and quality assurance. Proven ability to enhance customer satisfaction and streamline operations through effective time management and report development. Adept at training staff and utilizing Microsoft Office to improve productivity and communication.
Overview
8
8
years of professional experience
Work History
Material Handler
Canadian Tire Corporation
08.2019 - Current
- Ensured Customer Satisfaction remains priority.
- Designated Trainer in Department for more then 4 Years.
- Elected as Team Advisor and handled issues faced by employees on day to day basis.
- Performed number of duties/tasks as assigned by the Supervisors.
- Operated Power Equipment to transfer products from one area of warehouse to another, allowing for easier accessibility.
- Ability to work in team environment, meeting deadlines and setting targets.
- Coordinated with employees on work to work basis and provided them with feedback.
- Organized accessories and restocked shelves through out Shift.
- Experience in QAA and Its related procedures.
Assistant Team Lead
Expeditors - Armor People Link
10.2018 - 07.2019
- Trained around 25 team members on the line
- Prepared reports to help senior leader and warehouse manager to make decisions on line improvements
- Used Pyramid Live Software and operated office photocopiers to print orders for Isagenix
- Compiled and analyzed data using database software's like MS Excel, Pyramid Client and Pyramid Live
- Resolved employment-related disputes through proactive communication
- Served as Health and Safety Representative at Expeditors Monthly Meeting
- Managed HR documentation requirements, completing necessary forms, reports and records
- Served as central point of contact for outside vendors to gain building access during Weekends
Quality Control Specialist
Expeditors - Armor People Link
06.2018 - 06.2019
- Ensuring Quality of Products being packed and shipped according to Consumer Packaging and Labeling Standards
- Maintained 2 different Daily and Weekly Reports - Return Reports, Damages Report
- Led important safety training program on handling and packing of Isagenix Essential Oils to 20 staff members
- Produced Quality Assurance reports and documents for senior team members on daily basis
- Inspected orders to ensure consistency and company integrity
- Served 800 customers in average 1 Day by Packing, Q/A, Checking, Handling and Shipping Online Orders
Quality Analyst
Club Coffee
12.2017 - 05.2018
- Did random checks to ensure quality meets the regulations set is Consumer Packaging and Labeling Act.
- Used various Software's Like MS office to prepare and record data and entries.
Production Worker
Mars Canada Inc - Staff Management
01.2017 - 11.2017
- Made sure that products were produced on time and are of good quality.
- Ensured that all health and safety guidelines were followed.
- Monitored product standards and reported quality of products to Machine Operators.
Education
Diploma - Human Resources Management
Sheridan College - Hazel McCallion Campus
Mississauga, ON2018
Skills
- Time management
- Microsoft Office Expert
- Team building
- Meet Deadlines
- Report development
- Email handling
- Pyramid Live proficiency
- Team leadership
- Excellent problem-solving abilities
- Staff education and training
- Customer service-oriented
- Verbal and written communication
- Multitasking abilities
Accomplishments
- Successfully achieved 99.7% customer satisfaction rate from 90% in 3 month time frame.
- Collaborated with team of 9 to process and ship orders above 3000 in one day.
- Positioned as key team member to train 20+ hired associates during peak season.
- Achieved certification through National Institute of Information Technology (NIIT): Advanced MS Office User.
- Earned “Tally Professional Certificate” in 2016.
References
Work:
Yoga Priya Kannan
Supervisor, Canadian Tire
8550 Goreway Drive
Brampton, ON L6T 5J8
E-mail: Yogapriya.kannan@cantire.com
Timeline
Material Handler
Canadian Tire Corporation
08.2019 - Current
Assistant Team Lead
Expeditors - Armor People Link
10.2018 - 07.2019
Quality Control Specialist
Expeditors - Armor People Link
06.2018 - 06.2019
Quality Analyst
Club Coffee
12.2017 - 05.2018
Production Worker
Mars Canada Inc - Staff Management
01.2017 - 11.2017
Diploma - Human Resources Management
Sheridan College - Hazel McCallion Campus