Earnest technology assistant possessing extensive knowledge of IT roles paired with superior analytical skills. Offering more than ten years of hands-on experience improving and maintaining information technology systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Technical Analyst
COMPUTER WAREHOUSE GROUP
LAGOS, NIGERIA
04.2023 - 12.2023
Provide high-level technical support and systems analysis to identify, prevent, and resolve service interruptions in the organizations networks and systems.
Troubleshot program and system malfunctions to restore normal functioning.
Performed troubleshooting and maintenance on existing systems and applications
Implementation of system upgrade, backing up data and performing maintenance.
Conducted data backups and disaster recovery operations.
Senior Application Support Analyst
WEMA BANK PLC
LAGOS, NIGERIA
01.2019 - 01.2023
Assisted staff and users with computer malfunctions and program problems.
Analyzed system logs to detect potential application issues before they occur.
Establishes detection and preventive actions and application modifications to avoid recurring problems.
Monitored application performance and implemented corrective actions when necessary.
Gathered user requirements and preferences for application changes, integrating feedback into subsequent patching schedule.
Application Support Analyst
NOVA MERCHANT BANK LIMITED
Lagos, Nigeria
11.2017 - 12.2018
Setup IT infrastructure and deployment of intellect core banking application on oracle weblogic platform
Configured web servers, databases, and other components necessary for running applications.
Assisted in developing strategies for disaster recovery planning in the event of an outage or failure.
Troubleshot program and system malfunctions to restore normal functioning.
Installation of Oracle weblogic integrated with Core banking Application.
Middleware Administrator/Application Analyst
FIDELITY BANK PLC
LAGOS, NIGERIA
01.2014 - 10.2017
Establishes detection and preventive actions and application modifications to avoid recurring problems.
Resolved various database connectivity issues between different databases like Oracle, MS SQL Server through Middleware platform.
Installed, configured and administered middleware applications such as Jboss EAP, IBM WebSphere and Oracle WebLogic.
Configuring WebSphere security, application security and SSL for WebSphere.
Troubleshooting server start failures, out-of-memory condition, database connection problems and security problems.
Deployed new versions of code into production environment.
Maintained high availability of mission critical systems by implementing redundancy features across Middleware infrastructure components.
Database Administrator Hands-on Instructor
NIIT
ONITSHA, NIGERIA
10.2011 - 10.2013
Creation of databases, tablespaces, tables, indexes and other database objects.
Managing tablespace utilization and extent growth via SQL.
Import and export of database objects as well as its schemas.
Using flash drop to restore erroneously dropped database tables from recyclebin.
Maintaining database security, create, modify, deactivate and manage user accounts; grant privilege and restrict access to database objects.
Reviewing system alert logs and trace files to identify signs of potential problems.
Education
Polymer and textile Engineering (Bachelor in Engineering) -
Federal University of Technology Owerri
01.2007
Senior secondary Certificate Examination (WAEC) -
Dennis Memorial Grammar School Onitsha
01.2001
Skills
System analytics and application support engineer
Technical Analysis
Proficiency in SQL, PLSQL and Unix
Proficiency in database
Middleware software analytics(IBM Websphere, Oracle Weblogic and Jboss EAP)
Self-confident on assigned tasks
Application services management
Disaster Recovery Planning
Troubleshooting and diagnosis
Enterprise Software installation
Database Management System
Certification
Oracle 11g Certified Professional
Oracle 11g Certified Associate
Timeline
Senior Technical Analyst
COMPUTER WAREHOUSE GROUP
04.2023 - 12.2023
Senior Application Support Analyst
WEMA BANK PLC
01.2019 - 01.2023
Application Support Analyst
NOVA MERCHANT BANK LIMITED
11.2017 - 12.2018
Middleware Administrator/Application Analyst
FIDELITY BANK PLC
01.2014 - 10.2017
Database Administrator Hands-on Instructor
NIIT
10.2011 - 10.2013
Polymer and textile Engineering (Bachelor in Engineering) -
Application Analyst Enterprise Service Management at Computer Warehouse Group Limited (MTN Nigeria)Application Analyst Enterprise Service Management at Computer Warehouse Group Limited (MTN Nigeria)