Summary
Overview
Work History
Education
Skills
Certification
Timeline
Intern

Eagle Okoli

Winnipeg,MB

Summary

Earnest technology assistant possessing extensive knowledge of IT roles paired with superior analytical skills. Offering more than ten years of hands-on experience improving and maintaining information technology systems.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Senior Technical Analyst

COMPUTER WAREHOUSE GROUP
LAGOS, NIGERIA
04.2023 - 12.2023
  • Provide high-level technical support and systems analysis to identify, prevent, and resolve service interruptions in the organizations networks and systems.
  • Troubleshot program and system malfunctions to restore normal functioning.
  • Performed troubleshooting and maintenance on existing systems and applications
  • Implementation of system upgrade, backing up data and performing maintenance.
  • Conducted data backups and disaster recovery operations.

Senior Application Support Analyst

WEMA BANK PLC
LAGOS, NIGERIA
01.2019 - 01.2023
  • Assisted staff and users with computer malfunctions and program problems.
  • Analyzed system logs to detect potential application issues before they occur.
  • Establishes detection and preventive actions and application modifications to avoid recurring problems.
  • Monitored application performance and implemented corrective actions when necessary.
  • Gathered user requirements and preferences for application changes, integrating feedback into subsequent patching schedule.

Application Support Analyst

NOVA MERCHANT BANK LIMITED
Lagos, Nigeria
11.2017 - 12.2018
  • Setup IT infrastructure and deployment of intellect core banking application on oracle weblogic platform
  • Configured web servers, databases, and other components necessary for running applications.
  • Assisted in developing strategies for disaster recovery planning in the event of an outage or failure.
  • Troubleshot program and system malfunctions to restore normal functioning.
  • Installation of Oracle weblogic integrated with Core banking Application.

Middleware Administrator/Application Analyst

FIDELITY BANK PLC
LAGOS, NIGERIA
01.2014 - 10.2017
  • Establishes detection and preventive actions and application modifications to avoid recurring problems.
  • Resolved various database connectivity issues between different databases like Oracle, MS SQL Server through Middleware platform.
  • Installed, configured and administered middleware applications such as Jboss EAP, IBM WebSphere and Oracle WebLogic.
  • Configuring WebSphere security, application security and SSL for WebSphere.
  • Troubleshooting server start failures, out-of-memory condition, database connection problems and security problems.
  • Deployed new versions of code into production environment.
  • Maintained high availability of mission critical systems by implementing redundancy features across Middleware infrastructure components.

Database Administrator Hands-on Instructor

NIIT
ONITSHA, NIGERIA
10.2011 - 10.2013
  • Creation of databases, tablespaces, tables, indexes and other database objects.
  • Managing tablespace utilization and extent growth via SQL.
  • Import and export of database objects as well as its schemas.
  • Using flash drop to restore erroneously dropped database tables from recyclebin.
  • Maintaining database security, create, modify, deactivate and manage user accounts; grant privilege and restrict access to database objects.
  • Reviewing system alert logs and trace files to identify signs of potential problems.

Education

Polymer and textile Engineering (Bachelor in Engineering) -

Federal University of Technology Owerri
01.2007

Senior secondary Certificate Examination (WAEC) -

Dennis Memorial Grammar School Onitsha
01.2001

Skills

  • System analytics and application support engineer
  • Technical Analysis
  • Proficiency in SQL, PLSQL and Unix
  • Proficiency in database
  • Middleware software analytics(IBM Websphere, Oracle Weblogic and Jboss EAP)
  • Self-confident on assigned tasks
  • Application services management
  • Disaster Recovery Planning
  • Troubleshooting and diagnosis
  • Enterprise Software installation
  • Database Management System

Certification

  • Oracle 11g Certified Professional
  • Oracle 11g Certified Associate

Timeline

Senior Technical Analyst

COMPUTER WAREHOUSE GROUP
04.2023 - 12.2023

Senior Application Support Analyst

WEMA BANK PLC
01.2019 - 01.2023

Application Support Analyst

NOVA MERCHANT BANK LIMITED
11.2017 - 12.2018

Middleware Administrator/Application Analyst

FIDELITY BANK PLC
01.2014 - 10.2017

Database Administrator Hands-on Instructor

NIIT
10.2011 - 10.2013

Polymer and textile Engineering (Bachelor in Engineering) -

Federal University of Technology Owerri

Senior secondary Certificate Examination (WAEC) -

Dennis Memorial Grammar School Onitsha
Eagle Okoli