Eagle Okoli
Winnipeg,BC
Summary
Earnest technology assistant possessing extensive knowledge of IT roles paired with superior analytical skills. Offering more than ten years of hands-on experience improving and maintaining information technology systems.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior Technical Analyst
COMPUTER WAREHOUSE GROUP
LAGOS, NIGERIA
04.2023 - 12.2023
- Provide high-level technical support and systems analysis to identify, prevent, and resolve service interruptions in the organizations networks and systems.
- Troubleshot program and system malfunctions to restore normal functioning.
- Performed troubleshooting and maintenance on existing systems and applications
- Implementation of system upgrade, backing up data and performing maintenance.
- Conducted data backups and disaster recovery operations.
Senior Application Support Analyst
WEMA BANK PLC
LAGOS, NIGERIA
01.2019 - 01.2023
- Assisted staff and users with computer malfunctions and program problems.
- Analyzed system logs to detect potential application issues before they occur.
- Establishes detection and preventive actions and application modifications to avoid recurring problems.
- Monitored application performance and implemented corrective actions when necessary.
- Gathered user requirements and preferences for application changes, integrating feedback into subsequent patching schedule.
Application Support Analyst
NOVA MERCHANT BANK LIMITED
Lagos, Nigeria
11.2017 - 12.2018
- Setup IT infrastructure and deployment of intellect core banking application on oracle weblogic platform
- Configured web servers, databases, and other components necessary for running applications.
- Assisted in developing strategies for disaster recovery planning in the event of an outage or failure.
- Troubleshot program and system malfunctions to restore normal functioning.
- Installation of Oracle weblogic integrated with Core banking Application.
Middleware Administrator/Application Analyst
FIDELITY BANK PLC
LAGOS, NIGERIA
01.2014 - 10.2017
- Establishes detection and preventive actions and application modifications to avoid recurring problems.
- Resolved various database connectivity issues between different databases like Oracle, MS SQL Server through Middleware platform.
- Installed, configured and administered middleware applications such as Jboss EAP, IBM WebSphere and Oracle WebLogic.
- Configuring WebSphere security, application security and SSL for WebSphere.
- Troubleshooting server start failures, out-of-memory condition, database connection problems and security problems.
- Deployed new versions of code into production environment.
- Maintained high availability of mission critical systems by implementing redundancy features across Middleware infrastructure components.
Database Administrator Hands-on Instructor
NIIT
ONITSHA, NIGERIA
10.2011 - 10.2013
- Creation of databases, tablespaces, tables, indexes and other database objects.
- Managing tablespace utilization and extent growth via SQL.
- Import and export of database objects as well as its schemas.
- Using flash drop to restore erroneously dropped database tables from recyclebin.
- Maintaining database security, create, modify, deactivate and manage user accounts; grant privilege and restrict access to database objects.
- Reviewing system alert logs and trace files to identify signs of potential problems.
Education
Polymer and textile Engineering (Bachelor in Engineering) -
Federal University of Technology Owerri
01.2007
Senior secondary Certificate Examination (WAEC) -
Dennis Memorial Grammar School Onitsha
01.2001
Skills
- System analytics and application support engineer
- Technical Analysis
- Proficiency in SQL, PLSQL and Unix
- Proficiency in database
- Middleware software analytics(IBM Websphere, Oracle Weblogic and Jboss EAP)
- Self-confident on assigned tasks
- Application services management
- Disaster Recovery Planning
- Troubleshooting and diagnosis
- Enterprise Software installation
- Database Management System
Certification
- Oracle 11g Certified Professional
- Oracle 11g Certified Associate
Training
IBM WebSphere Application Server V8.5.5 Administration, Problem Determination, Performance Tuning.
References
Available on Request
Timeline
Senior Technical Analyst
COMPUTER WAREHOUSE GROUP
04.2023 - 12.2023
Senior Application Support Analyst
WEMA BANK PLC
01.2019 - 01.2023
Application Support Analyst
NOVA MERCHANT BANK LIMITED
11.2017 - 12.2018
Middleware Administrator/Application Analyst
FIDELITY BANK PLC
01.2014 - 10.2017
Database Administrator Hands-on Instructor
NIIT
10.2011 - 10.2013
Polymer and textile Engineering (Bachelor in Engineering) -
Federal University of Technology Owerri
Senior secondary Certificate Examination (WAEC) -
Dennis Memorial Grammar School Onitsha
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