Summary
Overview
Work History
Education
Skills
License
References
Timeline
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CIVIN CHERIA

Scarborough,CANADA

Summary

Experienced and safety-focused service technician with over 5 years of expertise in maintaining and repairing complex mechanical, electrical, and electronic systems. Skilled in diagnostics, customer service, and team leadership, with a proven track record of delivering reliable results under demanding conditions. Adaptable and committed to providing excellent service in high-pressure environments, ensuring operational safety and efficiency. A Class G license holder with strong communication and interpersonal skills, eager to leverage technical expertise and dedication to public service in a transit operator role at YRT

Overview

6
6
years of professional experience

Work History

Conformal Robotics Operator

Microart Services
11.2023 - Current
  • Increased efficiency by streamlining machine operations.
  • Maintained clean and safe work environment for maximum productivity.
  • Ensured adherence to safety protocols with constant vigilance.
  • Managed operation of heavy machinery to meet production targets.
  • Identified and resolved technical issues, improving overall functionality.
  • Assisted in training new staff, ensuring efficient team performance.
  • Conducted regular equipment checks for optimal operational conditions.
  • Collaborated with team members to enhance workflow procedures.
  • Monitored machine output, ensuring quality control standards were met.
  • Provided technical support to colleagues, fostering a cooperative work environment.
  • Operated high-speed machinery to achieve project deadlines on time.
  • Implemented preventative maintenance measures, reducing downtime.
  • Worked on complex assembly lines, enhancing production speed.
  • Upheld all health and safety regulations for risk reduction.
  • Performed routine inspections of machinery, preventing potential malfunctions.
  • Handled and sorted materials correctly, minimising waste generated.
  • Coordinated with other operators for smooth operation processes.
  • Optimised machine settings to improve product quality.
  • Documented daily operations accurately, assisting in record keeping.
  • Performed troubleshooting tasks promptly, avoiding major breakdowns.

Field Service Technician

East Penn Canada
11.2022 - 11.2023
  • Routine maintenance to troubleshooting and repair of all makes and models of batteries and chargers
  • Conducted diagnostic testing to identify damaged equipment
  • Supervised and trained junior technicians to ensure quality work performance.
  • Removed faulty products and parts for repair or recycling
  • Formulated and submitted service reports to inform management regarding status and updates
  • Utilized charts and manuals to plan repairs
  • Discussed work orders with manager to determine priority tasks
  • Maintained high safety standards by wearing appropriate PPE such as hard hats, safety goggles, gloves, steel-toed boots, and high-visibility vests to ensure compliance with company protocols.
  • Preserved uniform test conditions for reliable results and analysis
  • Recorded accurate test data for thorough, reliable reference
  • Kept databases updated with relevant technical documentation and reports
  • Performed/supported rectifier and inverter module swaps, and updated system inventories
  • Traveled when required to perform installations, repairs, and preventative maintenance.
  • Worked outdoors in harsh climate and intense work conditions.
  • Worked on-call shifts, providing technical support and emergency services outside of regular working hours.


Conformal Coating operator

Microart Services
12.2019 - 11.2022
  • Operating several different types of dispensing and Coating machines to meet customers' specifications
  • Optimised efficiency by maintaining coating machines and equipment regularly.
  • Masking and taping circuit boards in areas that are to be free of conformal coating or potting
  • Inspecting assemblies to ensure proper coating coverage and removing excess coating if required
  • Maintaining coating and dispensing machines to ensure proper operating conditions
  • Communication with customers and explain testing processes with team
  • Providing required instructions to testers about various procedures in testing process
  • Problem Solving and innovation skills to attend simultaneously to several technical challenges while meeting client demands and specifications
  • Updating with current cutting-edge technologies and identifying latest trends in various technical sectors
  • Provide support and problem resolution for company clients
  • Build and maintain successful relationships with project managers, co-workers, and clients
  • Documenting and maintaining test reports, device manufacturing reports, component lists and coating materials using MS Office.
  • Facilitated day-to-day quality inspections and maintained related documentation.
  • Accurately interpreted blueprints to optimise machine positioning and ensure quality production.

Pizza Delivery Driver

Dominos Pizza Inc.
12.2018 - 12.2019
  • Improved customer satisfaction by consistently delivering orders on time and with accuracy.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Maintained a clean driving record, ensuring safe and responsible transportation of food items.
  • Managed cash and credit card transactions accurately, minimizing discrepancies in daily sales reports.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Utilized strong organizational skills to efficiently manage multiple deliveries per shift without compromising quality or timeliness of service.
  • Enhanced efficiency in delivery routes by utilizing GPS technology and local knowledge of the area.
  • Provided exceptional customer service through courteous interactions and professional communication while handling transactions.
  • Assisted in expediting orders during peak times by aiding kitchen staff with food preparation when needed.
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Collaborated with restaurant staff to streamline order processes and improve overall efficiency during busy periods.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.

Education

Diploma - Mechanical Engineering Technician

Canadore College Scarborough

Diploma - Hardware Technician

Ontario College of Trade

Skills

  • Technical Skills
  • Supervisory Experience
  • Soft Skills
  • Software Troubleshooting
  • Testing devices and circuits
  • Computer Numerical Control
  • Basic software languages like C and Python
  • MS Excel, MS Word, MS PowerPoint
  • Customer Relation Management
  • Time Management
  • Work under pressure
  • Safety Awareness
  • Communication Skills
  • Professional telephone demeanor
  • Active Listening Skills
  • Interpersonal Skills
  • Problem Solving
  • Multi-line Phone talent
  • Critical thinking Skills
  • Complaint Resolution Skills
  • Physical Fitness and Stamina
  • Customer interaction and engagement
  • Safety protocols
  • Route optimisation
  • Google maps navigation
  • Team building
  • Vehicle defect reporting
  • Loading and unloading assistance
  • Accurate fare collection
  • Vehicle and equipment safety
  • Public relations
  • Multilingual
  • Time management
  • Leadership

License

  • Holds valid G License with clear record.
  • Experience as Uber and Lyft driver.

References

  • References available on request.

Timeline

Conformal Robotics Operator

Microart Services
11.2023 - Current

Field Service Technician

East Penn Canada
11.2022 - 11.2023

Conformal Coating operator

Microart Services
12.2019 - 11.2022

Pizza Delivery Driver

Dominos Pizza Inc.
12.2018 - 12.2019

Diploma - Hardware Technician

Ontario College of Trade

Diploma - Mechanical Engineering Technician

Canadore College Scarborough

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