Dzemil Sejdic
London,Canada
Summary
Highly motivated and results-oriented retail professional with 10+ years of experience at Talize, seeking the newly created Assistant Store Manager position. Proven ability to lead and develop teams, optimize operational processes, and deliver exceptional customer service. Adept at merchandise processing, inventory control, sales operations, and loss prevention. Dedicated to fostering a positive work environment and driving continuous improvement aligned with company values. Prior experience as a General Manager provides a strong foundation for success in this role.
Overview
24
24
years of professional experience
Work History
Production Room Supervisor
Talize
London, ON, Canada
01.2015 - Current
- Supervised daily merchandise processing operations, ensuring timely and efficient product flow to the sales floor
- Trained and mentored team members on sorting, grading, and pricing merchandise, resulting in increased team efficiency and productivity
- Collaborated effectively with retail floor teams to ensure seamless coordination between merchandise processing and sales, optimizing the customer experience
- Implemented process improvements that significantly increased productivity and reduced waste, contributing to cost savings and operational efficiency
- Consistently maintained compliance with company policies, loss prevention strategies, and safety regulations, ensuring a safe and secure work environment
General Manager
XS Cargo
London, ON, Canada
01.2006 - 12.2014
- Managed all aspects of daily store operations, including staff supervision, sales strategies, inventory control, and customer service
- Hired, trained, and developed employees, building high-performing teams that consistently exceeded sales targets and improved customer satisfaction
- Effectively monitored budgets and expenses, optimizing cost efficiency while maintaining high operational standards
- Proactively resolved customer concerns and implemented strategies to enhance overall customer satisfaction and loyalty
Shift Supervisor
XS Cargo
London, ON, Canada
01.2004 - 12.2006
- Supported store management in staff supervision, shift planning, and daily operational management
- Provided on-the-job training and support to employees, contributing to individual and team performance improvements
- Managed inventory levels and ensured proper merchandising on the sales floor to maximize sales and optimize product presentation
Key Holder
Petro Canada
London, ON, Canada
01.2001 - 12.2005
- Managed store opening and closing procedures, ensuring store security and operational readiness
- Provided exceptional customer service, efficiently handling transactions, refunds, and customer inquiries
- Assisted in inventory management, cash handling, and loss prevention efforts
Education
Graphic Design -
Fanshawe College
London, ON01.2005
Ontario Secondary School Diploma (OSSD) -
H.B. Beal Secondary School
London, ON01.2000
Skills
- Team Leadership
- Mentoring
- Performance Management
- Training
- Staff Supervision
- Process Improvement
- Inventory Control
- Merchandise Processing
- Sales Operations
- Budget Management
- Customer Relations
- Conflict Resolution
- Customer Satisfaction
- Problem Solving
- Health & Safety
- Loss Prevention
- Risk Management
- Policy Compliance
- Collaboration
Languages
English
Native or Bilingual
Bosnian
Native or Bilingual
German
Professional Working
Timeline
Production Room Supervisor
Talize
01.2015 - Current
General Manager
XS Cargo
01.2006 - 12.2014
Shift Supervisor
XS Cargo
01.2004 - 12.2006
Key Holder
Petro Canada
01.2001 - 12.2005
Graphic Design -
Fanshawe College
Ontario Secondary School Diploma (OSSD) -
H.B. Beal Secondary School