Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dyshawn Matthews

Fairfield

Summary

Inspiring leader and strategic problem-solver with proven expertise in supervision, team development, and customer service excellence. Recognized for the ability to step into challenging roles and deliver immediate, impactful results that drive organizational success. Skilled in leveraging training, performance monitoring, and morale-boosting strategies to enhance employee engagement and maximize team performance.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Assistant Manager

Mobile one LLC - T-mobile
Fairfield
02.2022 - Current

• Led team to consistently exceed monthly sales goals through performance coaching and sales strategy execution.

• Increased customer base through targeted outreach, relationship building, and upselling.

• Recruited and trained new team members, improving team efficiency and morale.

• Provided customer solutions and support, enhancing overall satisfaction and retention.

Material Handler II

Tesla Fremont Factory
Fremont
07.2019 - 02.2022
  • Coordinated with cross-functional teams to ensure adherence to safety protocols, contributing to an efficient production environment through quality control measures
  • Oversaw the management of shipments and deliveries, as well as the leadership of demolition crews to meet organizational objectives

Overnight Stocker

The Home Depot
San Rafael
08.2016 - 05.2019
  • Efficiently restocked and organized merchandise to ensure product availability and accessibility for customers
  • Accurately processed transactions and maintained a clean, organized checkout area to facilitate a smooth shopping experience
  • Assisted in receiving shipments and transported materials within the warehouse to optimize space utilization and inventory management
  • Operated forklift and pallet jack to transport heavy loads.

Education

Diploma -

Oakland High School
Oakland, CA
06.2015

Skills

  • Customer service
  • Sales strategy
  • Team building
  • Employee training
  • Inventory management
  • Performance coaching
  • Relationship building
  • Upselling techniques
  • Quality control
  • Time management
  • Customer rapport
  • Scheduling and coordinating

Certification

Certified BLS Provider - American Heart Association

Timeline

Assistant Manager

Mobile one LLC - T-mobile
02.2022 - Current

Material Handler II

Tesla Fremont Factory
07.2019 - 02.2022

Overnight Stocker

The Home Depot
08.2016 - 05.2019

Diploma -

Oakland High School
Dyshawn Matthews