Dyness Gibbonce Mwalaba
Ottawa,Canada
Summary
I am enthusiastic about the opportunity to contribute to your team and bring my skills in records management, inventory control, and public service support. I would welcome the chance to discuss how my experience aligns with your goals and how I can be a valuable part of your operations. With over two years of hands experience in public sector institutions particularly in records administration, stock control, and inventory systems I have developed a strong background in supporting smooth organizational operations with accuracy, integrity, and efficiency. In my most recent role at the National Social Security Fund (NSSF), I was responsible for managing thousands of confidential records, coordinating office supply inventories, and supporting audit and compliance processes. I take pride in being detail oriented, organized, and dependable qualities I believe are essential in delivering high quality service in any government or social service setting. I am passionate about contributing to institutions that serve the public, and I am confident that my experience, combined with my dedication to administrative excellence, would make me a strong asset to your team.
Overview
5
5
years of professional experience
Work History
Personal Secretary
Pomy Engineering Company-Dar es salaam
Dar es salaam
09.2023 - 09.2024
- Handled confidential correspondence, emails, and internal communications with professionalism and discretion.
- Coordinated meetings, prepared agendas, took minutes, and followed up on action items to ensure timely execution.
- Assisted in preparing reports, presentations, and project documentation. As a Personal Secretary at Pomy Engineering, I have had the opportunity. This role has shaped me into a highly organized, detail oriented, and proactive professional.
- Managed scheduling and correspondence for 2+ staff members and 20–30 clients per week, improving appointment efficiency by 40%. Took initiative in solving problems and handling last-minute changes with calm and professionalism.
Family Caregiver
Family-Dar es salaam
Dar es salaam
03.2019 - 09.2024
- I served as the primary caregiver for my mother, who was diagnosed with chronic illness. I took on the full-time role of caregiver for my mother, who suffers severe arthritis.
- I assisted with daily mobility, medication management, physical therapy routines, and doctor appointments. Balanced caregiving responsibilities with maintaining household operations and budgeting for medical needs and living expenses.
- Maintained a nurturing environment that supported not only her physical healing but also her mental and emotional strength.
Record Management and Record Keeping
National Social Security Fund, NSSF
Dar Es Salaam
06.2022 - 10.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Certificate - Arts
Ahmes High School
Dar Es SalaamBachelor's degree - Political Science and Public Administration
University of Dar Es Salaam
Dar es salaam11.2023
Secondary Certificate - Political Science And Government
St Joseph Millennium Secondary School
Tanzania 11.2017
Skills
- Organizational Skills
- Microsoft Office
- Maintenance
- English
- Swahili
- Leadership
- Driving
- Customer service
- Food service
- Food preparation
- Cashiering
- Communication Skills
- Time management English
- Administrative experience
- Cash handling
- Guest services
- Front Desk
Languages
English
Full Professional
Swahili
Native or Bilingual
Additional Information
• REFEREES
Habibu Yuma
Records Management Officer
habibuyuma@gmail.com
P.O.Box 6093 DSM
+255752093560
Eva George Fumbuka
Director Manager of Pomy Engineering Company
P.O.BOX 23227. DAR ES SALAAM.
+255767918108
egfumbuka@yahoo.com
Timeline
Personal Secretary
Pomy Engineering Company-Dar es salaam
09.2023 - 09.2024
Record Management and Record Keeping
National Social Security Fund, NSSF
06.2022 - 10.2022
Family Caregiver
Family-Dar es salaam
03.2019 - 09.2024
Bachelor's degree - Political Science and Public Administration
University of Dar Es Salaam
High School Certificate - Arts
Ahmes High School
Secondary Certificate - Political Science And Government
St Joseph Millennium Secondary School