Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Dylan St Onge

Kelowna,BC

Summary

I am currently working at RBC as a banking advisor and looking to change up my career path. I am very interested in the position as i have a place to stay in Dawson Creek but am also open to other opportunities. My financial experience doesn't translate well to this position but i feel the skills and experience i have gained in other forms of construction/labour and also being physically fit throughout my life will aid me well. I am looking to start as soon as possible and my current employer knows my intentions. I will have my required WHMIS, H2S and first aid courses completed by the second week of January. I have the means and funds to get any other courses/certificates required completed and as I am looking to start as soon as possible.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Banking Advisor

Royal Bank Of Canada
01.2020 - Current
  • Increased client satisfaction by providing personalized banking solutions and financial advice.
  • Strengthened customer relationships through timely follow-ups and proactive communication.
  • Enhanced customer experience by addressing inquiries, resolving issues, and providing prompt assistance.
  • Collaborated with team members to achieve branch targets and improve overall performance.
  • Educated customers on digital banking platforms, encouraging adoption of online services for convenience and efficiency benefits.
  • Assisted in training new employees, sharing best practices in achieving excellent customer service standards.
  • Extended and sustained relationships with customers to maintain and grow business.

Financial Advisor

IG Wealth Management
07.2018 - 10.2019
  • Started and ran my own financial practice
  • Increased client satisfaction by providing personalized financial advice and investment strategies
  • Developed comprehensive financial plans for clients to achieve short-term and long-term goals
  • Built strong relationships with clients, fostering trust and loyalty in managing their financial portfolios

Restaurant Manager

Cactus Club Cafe
03.2015 - 07.2018
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.

Construction Worker

Striko Excavating
07.2012 - 01.2013
  • Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
  • Maintained clean and organized job sites, contributing to a safe working environment for all employees.
  • Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
  • Cleaned and maintained tools, equipment and worksites.

Education

B.Mgt - Finance

University of British Columbia
Vancouver, BC
04.2017

Skills

  • Portfolio Management
  • Time management
  • Analytical thinking
  • Facilities Maintenance
  • Physical Strength and Stamina
  • Attention to Detail

Languages

English
Full Professional

Certification

MFDA

Timeline

Banking Advisor

Royal Bank Of Canada
01.2020 - Current

Financial Advisor

IG Wealth Management
07.2018 - 10.2019

Restaurant Manager

Cactus Club Cafe
03.2015 - 07.2018

Construction Worker

Striko Excavating
07.2012 - 01.2013

B.Mgt - Finance

University of British Columbia

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Dylan St Onge