Summary
Overview
Work History
Education
Skills
Languages
Timeline
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DYLAN MOREAU

Kelowna,Canada

Summary

Professional technician prepared for demands of bike maintenance and repair. Proven ability to troubleshoot and fix various bicycle issues, ensuring reliability and performance. Valued for collaborative spirit and commitment to achieving outstanding results within dynamic environments. Recognized for proficiency in bike assembly, leadership, and customer service.

Overview

8
8
years of professional experience

Work History

Bike Technician, Supervisor

CRIS Adaptive / Elevation Outdoors
06.2022 - 09.2024
  • Operational Management: Oversaw daily operations of a bike rental facility, ensuring efficient service delivery, inventory management, and adherence to safety protocols, resulting in a measurable increase in customer satisfaction.
  • Team Leadership: Supervised and trained a team of 10+ staff members, fostering a collaborative work environment and improving team productivity through effective scheduling and performance monitoring.

Supervisor

MOO-LIX Ice Cream Parlour
06.2020 - 09.2021
  • High-Volume Customer Service: Delivered exceptional customer service in a fast-paced, high-traffic ice cream parlour.
  • Marketing Initiatives: Collaborated with the marketing team to develop and execute social media campaigns and community events, increasing brand visibility and attracting new customers.

Planter & Customer Service

The Greenery Garden Centre
02.2018 - 07.2020
  • Plant Care and Maintenance: Expertly cared for a wide variety of plants, including watering, pruning, and fertilizing.
  • Customer Complaint Resolution: Addressed and resolved customer complaints promptly and professionally.

Maintenance & Customer Service

Dairy Queen
06.2018 - 09.2018
  • Maintenance: Maintained a clean and inviting store environment, performing regular cleaning tasks and ensuring all equipment was in optimal working condition.
  • More Work Experience Available on Request

Landscaper

Coast Capri Hotels
06.2016 - 09.2016
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.

Education

Statistics, Business

UNIVERSITY OF VICTORIA
Victoria, BC

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ABERDEEN HALL PREPARATORY SCHOOL
Kelowna, BC
06.2022

Skills

  • Technical: Excel, R (intermediate), Python (intermediate), Java (beginner)
  • Interests: Football, Soccer, and car maintenance
  • Languages: Fluent English and conversational French
  • Strong communication skills
  • Brake systems & Parts Replacement
  • Organization and prioritization

Languages

English
Native or Bilingual
French
Professional Working

Timeline

Bike Technician, Supervisor

CRIS Adaptive / Elevation Outdoors
06.2022 - 09.2024

Supervisor

MOO-LIX Ice Cream Parlour
06.2020 - 09.2021

Maintenance & Customer Service

Dairy Queen
06.2018 - 09.2018

Planter & Customer Service

The Greenery Garden Centre
02.2018 - 07.2020

Landscaper

Coast Capri Hotels
06.2016 - 09.2016

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ABERDEEN HALL PREPARATORY SCHOOL

Statistics, Business

UNIVERSITY OF VICTORIA

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