Dylan Gabie
Carleton Place,Ontario
Summary
Driven professional with a strong background in customer service and food handling safety, honed at Olde Town Bakery and FreshCo. Excelled in enhancing customer satisfaction and streamlining operations, with expertise in bakery equipment and stocking. Demonstrated ability to improve service delivery, achieving significant results in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Bakery Clerk
Olde Town Bakery
05.2022 - Current
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Resolved customer complaints professionally, helping to maintain positive relationships despite challenging situations.
- Managed a pipeline of prospects, maintaining consistent follow-ups to ensure timely closings.
Grocery Clerk
FreshCo
07.2021 - 11.2021
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Maintained current knowledge of store promotions and highlighted sales to customers.
Education
Notre Dame Catholic High School
Carleton Place, ON06.2021
High School Diploma -
TR Leger Adult Con Ed Secondary School
Cornwall, ON07.2023
Skills
- Customer Service
- Customer Satisfaction
- Food Preparation
- Food handling safety
- Bakery equipment knowledge
- Stocking and Shelving
- Cash Handling
Languages
English
Native or Bilingual
French
Limited Working
Certification
- WHMIS - 2021
- Health and Safety - 2021
- AODA - 2021
- Workplace Violence and Harassment Prevention - 2021
Timeline
Bakery Clerk
Olde Town Bakery
05.2022 - Current
Grocery Clerk
FreshCo
07.2021 - 11.2021
Notre Dame Catholic High School
High School Diploma -
TR Leger Adult Con Ed Secondary School
- WHMIS - 2021
- Health and Safety - 2021
- AODA - 2021
- Workplace Violence and Harassment Prevention - 2021
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