DYLAN DUGGAN
Burnaby,BC
Summary
A committed individual who loves interacting and working with people and enjoys a challenge. Always focused on getting the job done at an efficient rate and high standard. An organized and dependable individual, who is successful at managing multiple priorities with a positive attitude and a willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Relational Security Officer
Vancouver Coastal Health Authority
2024.02 - Current
- Collaborate with clinical staff to provide security for high-risk patients and visitors.
- Establish and maintain professional relationships with staff relating to all security concerns.
- Deescalate difficult and emotional situations by continually assessing ongoing situations, while quickly asserting decisions within our scope of conduct.
- Continual radio use with 10 codes throughout daily duties.
- Investigate incidents that occurred on hospital property (theft, assault, etc.).
- Respond quickly to incidents and assess active situations for security concerns.
- Leverage physical and verbal techniques to resolve security concerns and incidents.
Relational Security Officer
Fraser Health
2023.09 - Current
- Collaborate with clinical staff to provide security for high-risk patients and visitors.
- Establish and maintain professional relationships with staff relating to all security concerns.
- Deescalate difficult and emotional situations by continually assessing ongoing situations, to quickly assert clear decisions within our scope of conduct.
- Continual radio use with 10 codes throughout daily duties.
- Investigate incidents that occurred on hospital property (theft, assault, etc.).
- Respond quickly to incidents and assess active situations for security concerns.
- Leverage physical and verbal techniques to resolve security concerns and incidents.
Event Security (Field Intrusion Team)- BC Place
BC Pavco
2023.08 - Current
- Ensure the safety of players, referees, and high-priority personnel before, during, and after games/concerts.
- Enforce rules, laws, and policies during duties.
- Work alongside teammates to mitigate intruders from entering restricted areas (field, pitch, etc.).
- Scan spectators during games to identify potential security breaches.
- Work alongside law enforcement during concerts, responding to calls for concern throughout the event.
Park Ranger
District Of North Vancouver
2023.04 - 2023.09
- Enforce laws and regulations within parks for campgrounds, trails, nature preserves, and roadways.
- Patrol all areas by foot and vehicle to assess park conditions and notify the maintenance department regarding trash and debris throughout the District.
- Direct incoming and outgoing traffic during special events and identify available parking areas for drivers.
- Administer first aid to visitors suffering from falls and minor injuries and contact paramedics for hospital transport in serious cases.
- Assist emergency services during emergency incidents (trail rescues, water rescues, criminal investigations, etc.)
Hospital Security Officer
Paladin Security Group (VGH)
2022.10 - 2024.02
- Assist clinical staff with high-risk patients (escorting, standing by, etc.)
- Patrol buildings
- Keep continued records of daily tasks, accompanied by written reports
- Respond to aggressive persons (patients, visitors, staff, etc.)
- Deescalate difficult and emotional situations
- Constant radio use with 10 codes throughout daily duties
- Investigate incidents occurring on hospital property (theft, assault, etc.)
- Respond quickly to incidents and assess active situations for security concerns.
- Enforce security policies and remove violators and unauthorized individuals from the premises to maintain a safe environment.
Role Player
JIBC Police Academy
2021.11 - 2023.01
- Participate in active police training scenarios
- Acting as victims, suspects, and bystanders in high-intensity real-life scenarios
- Learn basic police procedures and practices through observation and debriefing of recruits.
- Worked with 100's of police recruits in different police scenarios.
Youth Program Facilitator\Outreach Worker
Yo Bro Yo Girl Youth Initiative
2021.10 - 2023.10
- Facilitate pro-social recreational activities for low to high-risk youth
- Facilitate anti-gang, violence, drug, respect and relationship discussions
- Mentor and build rapport with youth in; in-school and after-school programs
- Teach different martial arts, primarily wrestling
- Instruct, discipline, and motivate youth in pursuit of bettering themselves
- One on One mentorship with high-risk youth focusing on helping them exceed their potential.
- Worked with 100's of all types of youth, in programs and outreach work.
Delivery Driver
Me n Ed's
2019.09 - 2021.10
- Deliver pizza to addresses around Burnaby and New West
- Clean dishes and prepare food while not on delivery
- Interact with customers and exchange food for money
- Entrusted with a vehicle and getting the job done independently.
- Complete on-time deliveries by choosing the most efficient routes.
Education
Diploma - Law Enforcement Studies Diploma
Justice Institute of British Columbia
New Westminster, BC06.2023
Bachelor of Arts - Criminology
Simon Fraser University
Burnaby, BC09.2019
High School Diploma -
Burnaby Central Secondary School
Burnaby06.2019
Skills
- Adaptable
- Fast learner
- Confident
- Competitive
- High performance athlete
- Self-Motivated
- Time Management
- Performance Improvement
- Following Directions
- Developing Relationships
- Critical Thinking
- Incident Reports
- Customer Satisfaction
- Citation Issuance
Resume Summary
Overview:
- Former varsity athlete (SFU Wrestling)
- 5+ years of youth/coaching experience
- 3+ years of law enforcement oriented experience
- 230 hours of volunteer experience per year (beg. 2019)
Accomplishments
· Scholarship to SFU – Varsity Wrestling Team
· NWPD Student Police Academy (SPA) Cadet 2018
· Fitness Award NWPD SPA 2018
· Captain of Burnaby Central's Wrestling team for 2018/2019
· MVP Wrestler 2018
· Athlete of the Year 2018
· Athlete of the Year 2019 (Grade 12) (Entire School)
· 2nd place Provincial Wrestler in BC (2019)
· Burnaby Fire Department Youth Academy Graduate 2019
· NWPD LEAD Program – January 2020-March 2020
Volunteering
- Waterfront Community Policing Centre (WFCPC) (Transit Police): beg. March 2024. Volunteering with Metro Vancouver Transit Police, including patrols within the transit system, relaying any criminal matters or concerns to on duty police officers in order to maintain order and conversing with the public regarding any concerns or curiosities they may have.
- YoBro YoGirl: From October 2023, transitioned into a volunteering role within the company to assist as needed, with programs and events (fundraisers, tournaments, programs, etc.)
- District of North Vancouver Park Ranger: Sunday 25th June: Paddled with Tsleil-Waututh Nation, West Van Police, RCMP and other agencies. Public relation and inter-agency team building.
- Anvil Island Camp 9: Summer 2019, 2021-2023 Christian youth summer camp, a weeklong camp with duties involving, cleaning dishes, helping with games, being a leader and role model, helping with jobs around camp. For 2022 and 2023, I lead a cabin of 13-15yr old boys for the week. Sleeping, eating and engaging, with the boys in activities, discussion and games.
- Enver Creek Secondary: Co-Head Coach at ECS Wrestling team for 2021/22 and 2022/23 seasons. Three times a week and tournaments at the weekend. Coached 15 kids, one won provincials; several placed in top 6.
- South Side Community Church, Burnaby: May 1st 2019 Give out care packages to homeless people at the South side Community Church with the Burnaby Fire Department.
- Rugby and Wrestling Coaching for grade 8-12: 2017-2019
- Belkin House, Vancouver: 2018 Prepping meals for homeless people in Downtown Vancouver, serving meals and cleaning up afterwards.
Certification
- Class 5/6 Drivers License
- Emergency First Aid & CPR C Certified
- Violence Threat Risk Assessment (VTRA) Level 1 & 2 Certified
- Professional PowerPoint Training
- Conflict and Negotiation Courses
- NCCP Coach Certified
- Security License (AST and BST Certified)
- Management of Aggressive Behaviour (MOAB) Certified
- Healthcare Use of Force (HUFT) Certified
- Provincial Violence Prevention Curriculum (PVPC) Certified
Timeline
Relational Security Officer
Vancouver Coastal Health Authority
2024.02 - Current
Relational Security Officer
Fraser Health
2023.09 - Current
Event Security (Field Intrusion Team)- BC Place
BC Pavco
2023.08 - Current
Park Ranger
District Of North Vancouver
2023.04 - 2023.09
Hospital Security Officer
Paladin Security Group (VGH)
2022.10 - 2024.02
Role Player
JIBC Police Academy
2021.11 - 2023.01
Youth Program Facilitator\Outreach Worker
Yo Bro Yo Girl Youth Initiative
2021.10 - 2023.10
Delivery Driver
Me n Ed's
2019.09 - 2021.10
Diploma - Law Enforcement Studies Diploma
Justice Institute of British Columbia
Bachelor of Arts - Criminology
Simon Fraser University
High School Diploma -
Burnaby Central Secondary School
- Class 5/6 Drivers License
- Emergency First Aid & CPR C Certified
- Violence Threat Risk Assessment (VTRA) Level 1 & 2 Certified
- Professional PowerPoint Training
- Conflict and Negotiation Courses
- NCCP Coach Certified
- Security License (AST and BST Certified)
- Management of Aggressive Behaviour (MOAB) Certified
- Healthcare Use of Force (HUFT) Certified
- Provincial Violence Prevention Curriculum (PVPC) Certified
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